Principal Product Owner - Governance, Risk & Compliance Technology

Fifth Third Bank • Cincinnati, OH

4d • Onsite

About The Position

The Principal Product Owner will be responsible for partnering with Lines of Business teams, business functions, and IT teams to define product needs and opportunities across the Bancorp. This role involves collaborating with business, technology, and analytics partners to prioritize, articulate, and deliver new features from ideation through production release in Agile development, ensuring key outcomes are met. The position is responsible for defining, developing, and leading the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes. A key aspect of this role is leading a robust, continuous prioritization process to maximize total value, risk mitigation, and other business benefits across the bank. Decision-making in complex situations is crucial to drive key outcomes in support of regulatory & compliance needs, new revenue growth, process optimization, & other business-wide analytics needs. The Principal Product Owner is expected to stay informed on new technologies and push boundaries to introduce new and innovative solutions to build trust and exceed customer expectations and outcomes. This role also acts as a change agent for technologies and supporting processes by leveraging Agile practices to maximize results measured by performance and availability, business agility, technology freshness, and cost optimization. The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. The individual must be accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk assessment, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Support and adhere to all governance processes as defined by Enterprise.

Requirements

• 8+ years of related experience required
• Demonstrated success in strategic development and program execution
• Experience working in Agile development preferred.
• Solid product management background preferred
• Strong presence with ability to interact with and influence all levels of the organization.
• Strong consultative and well-articulated communication and writing skills with the ability to interact and influence at all levels of the organization.
• Business acumen and understanding of business processes related to your product and customers.
• Inclusive leadership skills with ability to promote a work environment that fosters creative thinking and innovation.
• Ability to have fun and a willingness to try new things and challenge the status quo.
• Effortlessly collaborative with strong intellectual curiosity and creative problem solving.
• Strong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions.
• Ability to self-motivate and work well independently and with different teams; A self-starter with the ability to work in a fast-paced environment with minimal supervision.

Nice To Haves

• Experience working in Agile development preferred.
• Solid product management background preferred

Responsibilities

• Review and prioritize incoming requests from GRC Strategy and business stakeholders
• Facilitate backlog grooming and refine epics, features, and user stories
• Conduct stakeholder meetings to clarify needs, define value, and align on priorities
• Lead or participate in Agile ceremonies (daily standups, sprint planning, PI planning)
• Partner with architects and engineers to ensure solution feasibility and alignment
• Monitor delivery progress, remove blockers, and adjust priorities as needed
• Review delivered functionality and validate against business outcomes
• Communicate updates, risks, and progress to leadership and stakeholders
• Track metrics and outcomes to inform roadmap adjustments
• Inspire and motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience.
• Lead and drive an agile mindset across product teams.
• Lead in this transformation across peer teams and line of business partners.
• Drive the continued transformation from a project-based to a product-based organization.
• Partner with peer teams to drive this approach broadly.
• Collaborate with cross-functional teams to gain agreement/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and related functions.
• Provide transparency and ongoing communications with line of business partners/key stakeholders.
• Solve problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank.
• Collaborate with Agile Squad on creating and maintaining a healthy product backlog, creating/reviewing/accepting; backlog items (user stories, defects, technical spikes, etc.); including participating in agile team ceremonies such as sprint reviews/demos.
• Partner with level 1 / 2 support teams, if applicable, to understand all issues associated with the product.
• Engage with research team to define and implement customer usability testing, concept validation, and co-creation studies to gain insights and identify customer needs and solutions
• Maintain and provide product information to users and partners for training and other documentation
• Establish annual goals, objectives and outcomes for product(s); Track and monitor key performance indicators.
• Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc.

Benefits

• Comprehensive benefits
• Differentiated compensation offerings
• Eligible to participate in an incentive compensation plan
• Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed