Principal Product Manager, Supplier Platform (Remote)

ezCater, IncBoston, MA
$206,000 - $276,000Remote

About The Position

The Product Management team is looking for an experienced Principal Product Manager to focus on the ezCater Restaurant Partner platform. In this position, you will build the services and capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the data necessary to be successful on our platform. You will partner with other teams including product, data, and user experience to build cohesive restaurant partner experience. You will design and build data structures and services that allow us to consistently provide restaurant partners with a best in class reporting experience and in-product personalization. You will create the long-term vision for the Partner Portal and create an optimized user experience for our restaurant partners based on the role.

Requirements

  • 8+ years of product management experience, ideally with marketplace experience.
  • Experience designing and implementing platform services
  • Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.
  • A history of building best in class experiences across platforms.
  • Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
  • Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.

Responsibilities

  • Drive the vision and develop a roadmap for the restaurant partner platform. This includes the data structures, backend services, and front-end vision required to create a customized experience for partners based on their role.
  • Expand our overall reporting capabilities and provide insights to our restaurant partners based on their needs.
  • Tell a compelling story using research and data to evangelize the roadmap and vision.
  • Build deep empathy for ezCater users and become their biggest champion.
  • Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences.
  • Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
  • Create and monitor the ongoing metrics that measure and define success.
  • Travel to Boston quarterly for planning and business reviews
  • Have fun building impactful software with awesome people.

Benefits

  • Market competitive salary
  • stock options
  • 12 paid holidays
  • flexible PTO
  • 401K with ezCater match
  • health/dental/FSA
  • long-term disability insurance
  • mental health and family planning resources
  • remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
  • a tremendous amount of responsibility and autonomy
  • wicked awesome co-workers
  • employee meal program (and many more goodies) when you’re in our office
  • knowing that you helped transform the food for work space.
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