Principal Product Manager

SurveyMonkey

2d • Remote

About The Position

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
We're looking for a Principal PM to own one of our most strategic product bets. This is a role for someone who thinks in systems, operates at the intersection of product and platform, and knows how to turn a long-term vision into a quarterly plan that actually ships.
You'll work at the senior individual contributor level with a player-coach remit, setting strategy, influencing cross-functional teams, and developing the PMs around you. This is not a role for someone who wants to manage up and delegate down. It's for someone who still loves the work.

Requirements

• 8+ years in product management with a track record of owning complex, cross-functional bets
• Deep experience in one or more of: workflow automation, orchestration, engagement, or growth product loops
• Strong strategic long term and short term instincts
• Commercial orientation thinking about revenue impact, retention, and activation as naturally as you think about user experience
• Proven ability to influence without authority across large, matrixed organizations
• Providing player-coach energy to be in the room where the hard decisions get made, not just reviewing the output
• Comfort with AI and data as product primitives — you know how to build things that feel intelligent
• Experience at a SaaS company serving SMB or mid-market customers
• Background in integration-heavy products or platforms with rich API ecosystems
• Familiarity with AI-powered recommendation or next best action systems

Responsibilities

• Own strategy and roadmap for a high-priority initiative with direct revenue impact
• Define the long-term vision while staying close enough to execution to catch when things drift
• Influence and align cross-functional teams such as engineering, design, data, and adjacent product orgs
• Mentor and elevate the PMs around you through example, not just feedback
• Bring commercial rigor to every roadmap decision connecting features to outcomes
• Work with platform and infrastructure teams to define what capabilities are needed and in what order

Benefits

• competitive benefits package including medical, dental, vision, life, and disability insurance
• RRSP matching
• flexible spending & health savings account
• paid holidays
• paid time off
• employee assistance program
• other company benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees