Principal Product Manager

Concord USA • Multiple Cities/States, CA

49d • $70 - $95 • Remote

About The Position

We’re supporting a global technology organization dedicated to helping consumers, educators, and small businesses overcome their most important financial challenges. The Principal Product Manager owns the end‑to‑end product vision, strategy, roadmap, and delivery for the Academy’s learning platforms and learner experiences. This is a senior‑level role with full accountability for defining problems, prioritizing solutions, and driving measurable learner and business outcomes. This role operates at the intersection of learning platforms, lifecycle engagement, and marketing technology. You will partner closely with engineering, data, design, curriculum, marketing, and operations teams to deliver scalable, data‑driven learning experiences that support expert readiness, engagement, conversion, and retention.

Requirements

• Significant experience as a Product Manager owning complex platforms or digital products end‑to‑end.
• Proven ability to define vision, manage roadmaps and backlogs, and drive execution through delivery.
• Experience partnering directly with engineering teams on systems with multiple integrations and technical dependencies.
• Comfort operating in Agile/iterative development environments.
• Demonstrated data‑driven decision making in fast-paced, ambiguous contexts.
• Strong written and verbal communication skills, including executive‑level storytelling.
• Bachelor’s degree required (or equivalent experience).

Nice To Haves

• 5–7+ years in product management roles.
• Experience with learning platforms (LMS), large‑scale enablement, or expert‑facing products.
• Familiarity with marketing technology (e.g., lifecycle automation, CDPs, campaign tools).
• Exposure to talent ecosystems, expert marketplaces, or readiness/enablement funnels.
• Domain experience in tax, accounting, fintech, or expert‑driven platforms.
• MBA, Master’s degree, or strong technical background.
• Experience mentoring or leading other Product Managers.

Responsibilities

• Product Strategy & Vision: Own the product vision, strategy, and roadmap for learning platforms and experiences, including LMS and supporting systems.
• Define clear product outcomes aligned to expert readiness, engagement, conversion, and long‑term performance.
• Translate learner and business needs into prioritized product requirements with measurable success metrics.
• Define end‑state experiences that balance learner impact, technical feasibility, and business outcomes.
• Product Delivery & Execution: Drive end‑to‑end product delivery, from discovery and ideation through launch, iteration, and scale.
• Lead cross‑functional execution across engineering, data, design, curriculum, and operations teams.
• Manage dependencies, risks, and tradeoffs to ensure reliable, scalable delivery.
• Maintain strong product rigor through backlogs, documentation, launch readiness, and post‑launch evaluation.
• Platform, Technology & Martech Ownership: Partner directly with engineering and data teams to define requirements and prioritize platform enhancements.
• Own and evolve the learning technology ecosystem, including LMS, credentials, analytics, and lifecycle / marketing automation integrations.
• Ensure platforms are secure, scalable, privacy‑compliant, and resilient as business needs evolve.
• Evaluate and apply emerging technologies where they deliver clear learner or business value.
• Lifecycle, Engagement & Growth: Own the learner lifecycle experience across discovery, onboarding, engagement, completion, and retention.
• Drive scaled learner communication strategies using marketing automation and lifecycle engagement tools.
• Use experimentation and data to continuously improve engagement, conversion, and program effectiveness.
• Data‑Driven Product Management: Define and track metrics across the learner journey (enrollment, engagement, completion, proficiency, downstream performance impact).
• Analyze qualitative and quantitative data to inform prioritization and product decisions.
• Communicate insights, tradeoffs, and progress clearly to technical and non‑technical stakeholders.
• Cross‑Functional Leadership: Serve as a trusted product leader across engineering, data, marketing, curriculum, operations, and talent-related stakeholders.
• Influence without authority through clarity of vision, strong reasoning, and outcome-focused storytelling.
• Ensure product investments align with priorities and broader business strategies.

Benefits

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
• Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
• Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
• Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
• 401(k) Retirement Savings: 1% employer match.
• Career Growth Opportunities: Pathways for advancement and skill development.
• Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

What This Job Offers

• Career Level: Senior