Principal Product Manager, Revenue Cycle Automation - Remote

UnitedHealth Group•Minneapolis, MN

2d•$112,700 - $193,200•Remote

About The Position

Optum Insight is hiring a Principal Product Manager to own the strategy, roadmap, business case, and commercial outcomes for its AI-powered revenue cycle automation portfolio. The portfolio spans denial prevention, clinical appeals, claim status automation, and workflow intelligence. This builder’s role is responsible for taking products from design partnerships through scaled, revenue-generating market offerings, with success measured by customer purchase, adoption, renewal, and expansion. The role sets direction across multiple product lines and works closely with Sales, Marketing, Customer Success, clinical leadership, data science, engineering, design, Finance, and legal and compliance partners. Responsibilities include portfolio strategy and investment decisions, pricing and go-to-market leadership, AI product development and governance, roadmap and delivery management, and defining and using performance metrics. The position is remote within the U.S.; employees in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Travel may be up to 10%.

Requirements

At least 6 years of product management experience.
At least 2 years of experience taking at least one product from concept to commercial launch and through scaled, multi-customer adoption.
At least 2 years of experience owning pricing, packaging, or commercial strategy in partnership with Sales and Marketing.
At least 1 year owning a product line, portfolio, or P&L.
At least 1 year of experience in healthcare technology.
Proven experience shipping AI, machine learning, or automation products into production with real customers.
Willingness to travel up to 10%.
Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.

Nice To Haves

Experience building products for front- or back-office revenue cycle, claims, denials, appeals, prior authorization, or coding and CDI.
Experience selling to or deploying products in health systems, including enterprise contracting and multi-site rollout.
Experience with outcome-based, per-transaction, or contingency pricing models.
Experience taking a product from zero to first revenue in a startup or new-venture environment.
Experience with agentic AI systems or workflow automation in regulated settings.

Responsibilities

Own the strategy and multi-year roadmap for the revenue cycle automation portfolio, including prioritization, sequencing, and decisions about which initiatives to stop.
Build and defend investment business cases, including market sizing, pricing hypotheses, and expected financial impact.
Assess build, buy, and partner options, and lead competitive and market analysis to inform portfolio decisions.
Represent the portfolio and its direction to senior leadership.
Own pricing, packaging, and positioning with Marketing, Finance, and Sales leadership.
Lead launch strategy from design partner through general availability, including enablement, reference development, and scaling deployments beyond pilots.
Represent the product externally with executive buyers, in client discussions, advisory boards, and industry settings.
Own commercial performance, including adoption, retention, expansion, and revenue against plan.
Use AI to create clickable prototypes, synthetic data, and draft specifications to test product directions quickly.
Partner with data science and engineering to specify agentic workflows, predictive models, and automation, and define evaluation criteria for release readiness.
Navigate model governance, explainability, and auditability requirements with clinical, legal, and compliance partners.
Design products so users can understand system conclusions and reverse them when appropriate.
Own portfolio roadmap tradeoffs across new capabilities, platform investment, client commitments, and technical debt.
Translate strategy into sequenced releases with clear scope, dependencies, and success criteria, updating sequencing as market and client priorities change.
Set and maintain delivery rhythms with engineering and design, including requirements, prioritization, release planning, and launch readiness.
Create clarity and drive alignment among engineering, design, clinical partners, and a matrixed organization with competing priorities.
Define relevant KPIs, instrument them, and use performance and adoption data to reallocate investment.