Principal Product Manager

Zscaler•San Jose, CA

20h•Hybrid

About The Position

About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Product Manager to join our Product Management team. This is a hybrid role based in San Jose, CA, reporting to the Director, Product Management. In this role, you will own one or more product areas and lead the solution design for the Zscaler platform. You must possess a blend of business and technical skills, having a big-picture vision and the drive to make that vision a reality with extreme attention to detail. This role consists of both inbound Product Management responsibilities—working with internal cross-functional teams to build and enhance products—as well as outbound responsibilities, interacting with customers, executing go-to-market strategy, and supporting sales.

Requirements

7-10 years of experience in product management, with a significant focus on building SaaS platforms at scale and cybersecurity
Prior experience in building SaaS platforms, security, and user experience design
Deep understanding of Proxy Architecture, HTTP, DNS, SSL, Malware Detection, IPS, Advanced Threat Protection, Sandboxing, and endpoint security
Prior hands-on inbound product management experience, preferably at top industry security or networking vendors

Nice To Haves

Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s or MBA is a plus

Responsibilities

Define and drive the unified user experience for internet access, SaaS, Private Apps, AI applications security while transforming platform capabilities to provide best-in-class experiences
Lead technical discussions with customers and engineering stakeholders, author product requirement documents (PRDs), and drive Jira story planning
Work closely with engineering, marketing, and customer success teams to bring products to market and ensure their success
Act as the internal subject matter expert, providing training and support to sales and other teams
Directly engage with customers to understand their challenges, gather product feedback, and identify new opportunities