Principal Product Manager, ZIA

Zscaler•San Jose, CA

44d•$171,500 - $245,000•Hybrid

About The Position

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Product Manager to join our team. This is a hybrid role, based in San Jose, CA role, reporting to the VP, Product Management in the Product Management department. At Zscaler, we are on a mission to make the internet safe for every user, anywhere. In this role, you will lead endpoint security, sandboxing, and anti-malware initiatives, shaping the strategic direction of our cybersecurity products and making a lasting impact on our global customer base.

Requirements

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
Proven track record in product management with a strong focus on cybersecurity solutions
Technical proficiency with Proxy Architecture, SWG, HTTP/S, and SSL/TLS inspection at scale
Deep understanding of federal infrastructure requirements such as IPv6 connectivity, PKI, and Cryptography
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Nice To Haves

Experience leveraging AI/ML models to enhance automated malware detection, threat intelligence, or real-time security analytics
Direct familiarity with cloud-based security solutions, specifically Zscaler's architecture and offerings
Master’s degree or MBA in Computer Science, Engineering, or a related field

Responsibilities

Define and drive Zscaler Internet Access(ZIA) offering including TLS inspection, Post-Quantum Cryptography, PKI, Cryptography standards, and key Secure Web Gateway and Proxy product roadmap in alignment with company objectives and customer needs
Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success
Engage directly with customers to understand their challenges, gather product feedback, and identify new opportunities
Manage the entire product lifecycle from ideation to end-of-life, ensuring that products meet and exceed customer expectations
Act as the internal subject matter expert, providing training and support to sales and cross-functional teams