PMT - Amazon Learning Companion (ALC), Central Learning Solutions (CLS), Technology

Amazon • Bellevue, WA

2d

About The Position

We are seeking a Principal Product Manager - Technical to define and deliver the
vision, strategy, and technical roadmap for Amazon Learning Companion (ALC),
Amazon's AI-powered Learning Intelligence Platform. This unified,
intelligence-based ecosystem consolidates fragmented learning data, systems, and
definitions into a single, governed source of truth that enables personalized,
data-driven learning experiences at scale.

In this highly visible role, you will own the end-to-end product strategy for a
standardized impact-measurement framework, introduce self-service analytics,
natural-language data access, and predictive insights that enable operators to
make faster, higher-quality decisions at scale. You will collaborate closely
with Data Engineering, Applied Science, Measurement Science, Software
Development, and global Learning teams to define the platform architecture, data
models, technical mechanisms, and integration patterns that support real-time
intelligence and long-term scalability.

You will influence Director and VP stakeholders using clear written narratives,
measurable outcomes, and durable mechanisms. This role requires deep technical
fluency, systems-level thinking, and the ability to operate in ambiguity while
driving alignment across organizations within Central Learning Solutions (CLS).

You'll be joining a creative, fast-paced, entrepreneurial environment where
you'll be at the center of Amazon innovation. The Central Learning Solutions
(CLS) team continues to push boundaries in creating revolutionary experiences
for our Learners and Learning Admins. CLS is Amazon's center of excellence for
employee learning and development, with strategic focus on a) Standardizing
learning metrics and measuring impact using data-driven frameworks, b)
Consolidating learning technology and enabling AI-powered personalization, c)
Delivering high-quality learning experiences across NA Operations, EU
Operations, and corporate functions and d) Optimizing learning operations and
enabling self-service capabilities

Requirements

• Bachelor's degree in math/statistics/engineering or other equivalent quantitative discipline
• Experience owning/driving roadmap strategy and definition
• 10+ years of product or program management, product marketing, business development or technology experience
• Knowledge of SQL

Nice To Haves

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• 10+ years of technical product or program management experience
• Experience developing mobile / internet products and technologies
• Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority
• Experience implementing data-driven workforce solutions and HR metrics

Responsibilities

• Own the vision and product strategy for Amazon Learning Companion, unifying siloed systems, disparate data models, and inconsistent metrics into a cohesive, governed ecosystem
• Define, align, and operationalize a standardized impact-measurement framework including core definitions, taxonomies, metrics, and validation mechanisms across global learning teams
• Build a durable roadmap that sequences foundational data infrastructure, analytical UX, machine learning capabilities, and product scalability to support NA Operations, EU Operations, and corporate functions
• Partner with Data Engineering and Science teams to define the technical architecture: semantic layers, data pipelines, real-time event ingestion, APIs, and metadata governance
• Create mechanisms for self-service insights, including natural-language querying, guided workflows, and automated/predictive intelligence that enable immediate actionability
• Define data models, technical mechanisms, and integration patterns that support real-time intelligence and long-term scalability across multiple regions and business units
• Influence senior/executive level stakeholders across organizations without authority through clear narratives, POCs, and data insights
• Collaborate with cross-functional teams to ensure Learning Intelligence Platform becomes the data engine that powers CLS personalization products and enables proactive learning interventions
• Use customer-obsessed and data-driven insights to identify unmet needs, evaluate opportunities, and measure platform success using quantifiable outcomes

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal