Principal Product Manager, Platform & Design Systems

Syniverse

1d•Remote

About The Position

The Principal Product Manager, Platform & Design Systems will own the strategy, development, and execution of Syniverse's global portal, design system, and frontend framework. This individual will define and evolve the core platform, ensuring it provides scalable, user-friendly solutions for internal teams and customers. The role involves close collaboration with engineering, design, and business stakeholders to create a unified, seamless experience across our products. Syniverse is seeking a highly strategic and innovative leader who thrives in a collaborative, fast-paced environment. The ideal candidate is an experienced product manager with a deep understanding of platform development, design systems, and frontend frameworks. They are passionate about creating scalable solutions that drive efficiency and enhance user experience. They excel at cross-functional collaboration, influencing stakeholders, and driving strategic initiatives. They are data-driven, user-focused, and have a strong ability to balance technical complexity with business impact.

Requirements

8+ years of Product Management experience, preferably in platform, design systems, or frontend frameworks.
Proven track record of driving platform adoption and delivering user-centric solutions.
Strong experience in design system governance and frontend development best practices.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and leadership abilities, with experience influencing cross-functional teams.

Nice To Haves

Familiarity with data analytics and dashboards is a plus.

Responsibilities

Define, execute, and maintain the product strategy for our global portal, design system, and frontend framework.
Develop and own the long-term roadmap, ensuring alignment with business goals and user needs.
Drive innovation by identifying gaps and opportunities to enhance the platform’s capabilities.
Partner with engineering, design, marketing, and sales teams to ensure alignment on platform objectives.
Act as a bridge between product managers, developers, and designers to ensure a cohesive approach to platform development.
Work closely with operations teams on release planning, customer communications, and incident management.
Oversee the development of customer-branded portals, ensuring a seamless and scalable approach to customization.
Manage and evolve the design system and frontend framework, setting standards for branding, structure, workflow, and functionality.
Establish governance processes for design system adoption and platform consistency across teams.
Champion a user-centric approach, conducting research and gathering insights to improve usability.
Track and analyze key performance indicators (KPIs) to measure platform effectiveness.
Ensure seamless API and integration management, supporting scalable interactions with third-party systems.
Identify deficiencies and opportunities to enhance the platform’s structure and usability.
Prioritize features that provide the most value to both internal teams and end-users.
Lead requirements grooming and roadmap planning, ensuring structured and efficient development.
Act as the evangelist for the platform, clearly articulating its value to key stakeholders.
Lead platform socialization efforts, including internal communications, steering committees, and customer outreach.
Develop and maintain comprehensive documentation and training materials for platform users.
Manage platform project financing, ensuring efficient allocation of resources.
Oversee administrative functions related to platform operations and governance.