Principal Product Manager - Ecosystems

Life360

7h•Remote

About The Position

Life360 is building the world's leading family coordination and location intelligence platform, serving 88 million monthly active users across 180+ countries. As we scale, we're investing heavily in the platform foundation that powers innovation—both for our internal engineering teams and for the ecosystem of partners who want to build on Life360's unique data and capabilities. This is where you come in. As the Product Manager for our Ecosystems Platform, you'll own the full spectrum of developer experience at Life360. You'll be responsible for: The Internal Platform: Building the APIs, tools, services, and infrastructure that enable Life360's product teams to ship features faster, more reliably, and at scale to millions of families The External Platform: Creating the developer program, partnership framework, and integration capabilities that allow third-party developers and strategic partners to build on Life360's location intelligence, family coordination, and safety platform You'll bridge two critical worlds: empowering Life360 engineers with world-class platform tools while simultaneously building a thriving external developer ecosystem that extends our impact and creates new value for members. This role requires someone who has done this before—someone who has built and scaled developer platforms, managed both internal and external developer communities, and understands the nuances of API design, SDK distribution, developer education, partner programs, and ecosystem growth.

Requirements

8+ years of product management experience with a strong track record in developer platforms, API products, or technical infrastructure—ideally spanning both internal platform/tooling and external developer ecosystems
Dedicated developer platform experience required—you've built and scaled APIs, SDKs, developer portals, or integration platforms used by engineering teams or external partners
Deep technical fluency: You're extremely comfortable with API design (REST, GraphQL, webhooks), SDK development, OAuth/authentication, and can review technical specifications and architecture diagrams with engineering teams
Proven developer advocacy skills: You've directly engaged with developer communities, gathered feedback, evangelized platforms, and translated developer needs into product improvements
Exceptional communication: You can articulate complex technical concepts clearly to both engineers and executives—through docs, presentations, and roadmap narratives
Hands-on developer background: You've been a developer yourself (or worked extensively as one)—you know what it's like to integrate APIs, debug SDK issues, and read documentation at 2am

Nice To Haves

API-first or platform company experience: You've worked at companies like Stripe, Twilio, Shopify, Plaid, or similar where APIs are the product
Built both internal and external platforms: You've managed platform teams serving internal engineering organizations AND external developer partners
Developer program management: Experience designing and running developer programs—including tiering systems, approval workflows, rate limit policies, and partner support escalation
SaaS/mobile/location-based services: Experience in high-scale consumer platforms, especially those involving location data or family/safety use cases
Developer tooling expertise: Familiarity with OpenAPI/Swagger, Postman, GraphQL playgrounds, developer portals, and API client generation tools

Responsibilities

As the Product Manager for Life360's Ecosystems Platform, you will be the strategic lead responsible for both our internal developer platform that empowers Life360's engineering teams AND our external platform that enables third-party developers and partners to build on Life360's infrastructure.
You will be the voice of all developers—whether they're Life360 engineers shipping features to millions of families or external partners building innovative integrations that expand our ecosystem.
You will drive the vision, strategy, and roadmap across the full spectrum of developer touchpoints: APIs (internal and external), SDKs, documentation, developer portals, sandbox environments, integration tooling, partner programs, and always ensuring our Privacy & Trust approach protects member data.
Your mission is to make Life360 the platform of choice for developers—creating magical, frictionless experiences whether building internally at scale or integrating as an external partner.
This is a highly cross-functional role where you collaborate with engineering, security, legal, business development, designer relations, marketing, Go-to-Market teams, and support to build a thriving developer ecosystem that delivers value to Life360 members.
Champion world-class developer experience across both internal and external platforms—ensuring consistency, quality, and delight at every touchpoint from first API call to production deployment
Define and lead the vision, strategy, and roadmap for developer experience across:
Public and private API design and management
Developer Portals
SDKs for iOS, Android, and web platforms
Developer documentation, guides, and reference materials
Sandbox and testing environments
Integration tooling and debugging capabilities
Error handling, monitoring, and observability
Authentication, authorization, and security frameworks
Partner with Engineering and Design Peers to ship intuitive, high-quality platform features that reduce time-to-first-call, accelerate integration velocity, and increase successful implementations
Drive platform reliability, scalability, and performance standards—ensuring high availability and operational excellence for services that millions depend on
Deeply understand developer needs through direct engagement, user research, feedback channels, and data analysis—representing both internal engineering teams and external partner developers
Establish developer education programs including comprehensive documentation, video tutorials, sample code, quickstart guides, and best practices that enable developers to succeed quickly
Create feedback loops that turn developer insights into continuous product improvements and platform enhancements
Evangelize the platform both internally and externally—engaging with the developer community, and championing platform adoption
Own the external developer program strategy—defining partnership tiers, application review processes, scaling criteria, and graduated support models similar to successful platforms like Strava and Twilio
Establish partner enablement programs with dedicated resources for high-impact integrations, including partner account managers for strategic relationships
Drive ecosystem growth metrics: partner acquisition, application approvals, integration velocity, ecosystem GMV/value delivered, and partner satisfaction (NPS)
Collaborate with Business Development and Legal on partnership agreements, commercial terms, data sharing policies, and compliance requirements
Own platform observability strategy—instrumenting APIs with monitoring, analytics, and alerting to ensure reliability and enable data-driven decisions
Partner with Security and Privacy teams to build developer-friendly authentication flows (OAuth, API keys) and data access controls that protect member information
Align with Support and DevRel teams to build tiered support infrastructure—from self-service documentation to premium support for strategic partners
Foster a culture of ownership where platform engineers take pride in building systems that empower thousands of developers

Benefits

Competitive pay and benefits.
Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
401(k) plan with company matching program in the US and RRSP with DPSP for Canadian employees.
Employee Assistance Program (EAP) for mental wellness.
Flexible PTO and 12 company wide days off throughout the year.
Learning & Development programs.
Equipment, tools, and reimbursement support for a productive remote environment.
Free Life360 Platinum Membership for your preferred circle.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume