Principal Product Manager

GEICO • San Francisco, MD

9d • Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. We are seeking an accomplished Applied AI Product Leader to spearhead the development and expansion of cutting-edge artificial intelligence solutions within GEICO's sales division. In this distinguished senior position, you will define the strategic vision for transformative AI initiatives across diverse product lines and multidisciplinary teams. This role provides a unique opportunity to drive pivotal organizational results, shape executive-level decision-making, and architect innovative solutions that will redefine the future landscape of GEICO’s sales operations. As a visionary strategic leader, you will spearhead AI and machine learning initiatives designed to enhance customer experience and drive operational excellence. You will oversee the integration of advanced technologies, including large language models, computer vision, and predictive analytics, to tackle complex global delivery challenges. This pivotal role requires exceptional technical expertise, keen business insight, and strong problem-solving capabilities in a thriving, innovative environment. This position is a hybrid role 2-3 days per week in the office. Hybrid locations include: Palo Alto, CA, and Chevy Chase, MD In this position, you will be responsible for contributing to the development of GEICO’s quoting and binding processes as well as impacting data infrastructure and governance. You will be working directly with senior leadership to define and execute strategies that will set new industry standards.

Requirements

• 6+ years of product management experience, with 3+ years focusing on AI/ML products
• Experience using quantitative and qualitative data to inform design decisions and drive change
• Experience working with both technical and business stakeholders (Marketing, Operations, Data, etc.)
• Familiar with organizational maturity and related transformation
• Demonstrated experience influencing senior management and setting expectations for major cross-functional initiatives
• Exceptional written and verbal communication skills

Nice To Haves

• Experience building large-scale machine learning and AI solutions at Internet scale
• Experience engaging and influencing senior executives
• Master's degree in Computer Science, AI, or related field

Responsibilities

• Define product strategy and roadmap to boost operational efficiency, and improve customer experience, ensuring alignment with GEICO’s AI goals.
• Use cutting-edge AI technologies, including language models, to develop features customized for individual needs.
• Coordinate execution across engineering, UX, research, and marketing teams for the development and launch of AI-powered features.
• Gather and document requirements from diverse stakeholders, defining and maintaining scalable data infrastructure, validating and remediating data streams, and establishing robust governance practices to drive forward the AI strategy.
• Work closely with research teams to support a user-centered approach, enhance user experience, and set KPIs for measuring feature success.
• Build partnerships with stakeholders throughout GEICO and clearly communicate product vision, strategy, and updates to leadership.

Benefits

• Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
• Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
• Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
• Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees