Principal Product Manager - Domain PM

interface.ai•San Francisco, CA

1d•Onsite

About The Position

interface.ai is the agentic AI platform for financial services — bringing conversational and agentic AI to the credit unions and community banks that serve everyday Americans. We're not a lab, we're not a demo company, and we're not burning runway on hypotheticals. We are in production, generating real revenue, and on a mission that matters: making intelligent financial services available to the millions of people who've never had a private banker. More than 100 banks and credit unions run on interface.ai, reaching over 10 million people. Many products are live today; the biggest bets — an AI-first contact center and an AI-native consumer banking experience — are what comes next. Backed by $30M in Series A funding and already cash-flow positive, we're at the inflection point: a proven product, paying customers, and a profitable business rebuilding itself as an AI-native company to lead a world where agents, not software, do the work.

Requirements

8+ years in product management, with time at Staff / Principal level owning a product area or domain end-to-end with measurable outcomes — not a backlog administrator.
Operated under real ambiguity — you shaped the roadmap, you didn't just execute one someone else wrote.
Technical enough to partner a senior engineer as a peer — you can read architecture, debate trade-offs, and stay credible in a deeply technical conversation.
Strong AI fluency in how you do product — you've moved beyond prompting into building agents, scripts, and workflows; the specific tools don't matter.
First-principles problem-solving, high learning velocity, and comfort with the pace and scope changes of a startup building process where none exists.
San Francisco-based and committed to working onsite. H1B transfers welcome.

Nice To Haves

Financial services, fintech, or regulated-industry experience.
Consumer fintech / neobank, or platform / developer-tool / PLG product experience.
Built a product or platform 0→1 that others adopted and grew on.
Voice, conversational AI, or agentic systems at production scale.
Built a product team or function from scratch.

Responsibilities

Product direction for your domain — where to invest, what to build, in what order, and what to sunset.
Outcomes, with your Chief Engineer — what the domain delivers and the impact it has, not just what ships.
The roadmap under ambiguity — you translate real demand, from customers or from the teams you serve, into a plan and defend it against becoming a feature factory.
The quality and capability bar, in partnership with engineering.
An AI-native way of working — you build with AI daily to prototype, analyze, and accelerate the work, not just to write copy.