Principal Product Manager, Cross Border

AmazonSeattle, WA
$161,900 - $219,000Onsite

About The Position

Amazon Cross Border business allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store, one of the Cross Border Programs, has a presence in multiple countries and is at the forefront of Amazon’s global expansion strategy. We have maintained a startup culture and are looking for a Product Manager with an entrepreneurial mindset to lead the next level of challenges to scale the Global Store to worldwide customers. This position requires self-motivation and project management skills. The ideal candidate will have the ability to work closely with technology to develop automated solutions for complex international problems. This position will be part of a critical Amazon Initiative with SVP level visibility. You will have the opportunity to lead work-streams across Customer Experience, Selection, cross-border delivery experience, Finance, Legal, Operations, Marketplace, Accounting, Tax, to name a few and will be a product tech leader who has the ability to communicate priorities and work effectively with stakeholders, including teams across engineering, and business teams across the globe. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different locations.

Requirements

  • Experience blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience with feature delivery and tradeoffs of a product
  • 7+ years of product or program management, product marketing, business development or technology experience
  • Experience with product cycles of 6+ months
  • Experience owning feature delivery and tradeoffs of a product

Nice To Haves

  • Experience owning technology products
  • Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
  • Experience identifying opportunities to integrate AI solutions into products and services to drive business value.

Responsibilities

  • Launch New Initiative across Amazon International Stores
  • Identifying international challenges for all aspects of Amazon’s business
  • Lead and own the product and tech roadmap to improve the Global Store CX
  • Partner with Tech teams in design and solutions
  • Think big and invent new ways to improve Global Store CX
  • Contributing to Amazon’s bottom line
  • Working with stakeholders partners to provide compliant solutions
  • Mining and analyzing data for metrics and decision support
  • Driving results by exercising judgment using available information
  • Launch New Initiative across Multiple International Store
  • Work with cross functional product and tech teams to define roadmap
  • Innovate and Build tech solutions by innovations
  • Stakeholder Management
  • Drive Core Group and Leadership Reviews

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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