Principal Product Manager, Conversation Intelligence
About The Position
Outreach is seeking a Principal Product Manager with a proven track record for bringing products to market with high customer impact to drive product momentum and revenue growth at a global scale in the B2B SaaS arena. This role will be responsible for our Kaia platform roadmap and defining a strategy for streamlining Rep workflows. Outreach Kaia gives sales reps all the tools they need to confidently run sales meetings through access to just-in-time content, insights about buyers and real-time analytics about conversation dynamics. Sales reps are able to spend more time helping buyers, and less time taking notes and updating records through Kaia meeting summaries and follow up. Sales Leaders have full deal transparency and all the information they need to coach their reps with AI driven insights and analytics.
Requirements
- Strong technical aptitude; deeply familiar with modern application development and guided by a data-centric mindset.
- High intellectual horse-power, deeply analytical, high EQ, curious, and process oriented. Knows the art (user love) and science (metrics- based growth) of product management.
- Strong people skills; can hype up a team to rally behind a common product mission
- Experience managing broad set of dependencies across multiple squads and communicating with stakeholders effectively while staying focused on priorities under pressure with resource constraints
- Has launched products and understands that GA is not the final destination, but where the journey with users at large starts). Has worked with GTM teams to position, message, enable, roll out, and train teams on product offerings.
- Embodies our core values: Become a Trusted Advisor, Win As One Team, and Take Ownership
Nice To Haves
- Past experience with ML/GenAI is a strong plus
Responsibilities
- Work with internal & external customers and stakeholders to unlock opportunities for Kaia experience
- Collaborate closely with Data Science to drive and scale Agentic AI initiatives
- Work with research, design, and engineering partners to build differentiated experiences
- Partner with marketing and GTM teams to rollout the features in a timely and impactful manner
- Leverage data to deeply understand user needs, drive prioritization, and measure product success
Benefits
- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
Number of Employees
501-1,000 employees
