Principal Product Management & Develop - Customer Migration Planning
About The Position
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. We are seeking a highly organized, strategic lead to plan and drive customer migrations from legacy and transitional services to target, strategic products. You will partner closely with current product managers and cross-functional teams to define the migration approach, identify business and technical requirements, build roadmaps, and ensure disciplined execution with clear ownership and governance. This role also brings strong data analytics and data modeling skills to support planning, execution tracking, reconciliation, and stakeholder reporting—using Snowflake, SQL, Power BI, Excel, and Python.
Requirements
- Bachelor’s degree in Business, Information Systems, Engineering, Operations, or related field (or equivalent experience).
- 5+ years in program/project leadership for customer migrations, product/platform transitions, systems implementations, and/or analytics-driven operational support.
- Proven ability to build roadmaps, manage complex dependencies, and drive cross-functional execution with strong governance and stakeholder engagement.
- Core skills: current/future-state assessment, gap analysis, requirements definition, risk/issue management, and executive-level communication.
- Data analytics: data collection/cleansing/validation, data modeling, reconciliation, and dashboarding; proficiency with Snowflake, SQL, Power BI, Excel, and Python.
- Able to work effectively across product, technology, operations, and business teams.
Nice To Haves
- PMP/Agile/Lean certification a plus.
- Enterprise product lifecycle transitions, legacy modernization, and platform consolidation/migration programs.
- Process mapping/workflow optimization and experience with portfolio tools (Jira, Smartsheet, MS Project).
- Experience in telecommunications, technology, or other large enterprise environments.
- Building executive-ready dashboards; familiarity with data governance, auditing, and cross-platform validation practices.
Responsibilities
- Partner with current product managers to align customer migration strategy, priorities, dependencies, and transition outcomes.
- Develop end-to-end migration plans, including roadmap, milestones, sequencing, readiness criteria, and cutover approach.
- Assess current-state services, systems, and processes; perform gap, risk, and dependency analyses; and translate findings into actionable requirements and solutions.
- Establish governance (including RACI), track progress, issues, and decisions, and deliver clear status reporting and recommendations to stakeholders.
- Enable low-disruption transitions through stakeholder communication, change readiness support, and continuous improvement across the migration lifecycle.
- Own migration analytics: source, cleanse, validate, and model data; reconcile discrepancies across platforms; and build dashboards/insights in Snowflake/SQL, Power BI, Excel, and Python to inform decisions.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Principal
