Principal Process Associate (Intelligent Automation Engineer)

Capital One • McLean, VA

14h • Onsite

About The Position

Capital One is seeking a motivated professional for a Principal Process Associate position on the Finance Product and Data Solutions team. In this role, you will work as a part of a highly collaborative team supporting the Finance organization. The associate will perform core intelligent automation duties, including designing cognitive workflows, scaling data compliance tracking, and expanding our automated bot ecosystem. Gathers requirements, builds, tests, and deploys intelligent automation workflows and cognitive solutions using industry-standard tools with minimal oversight. Utilizes best practices to optimize business processes using intelligent automation, machine learning (ML) integrations, and artificial intelligence (AI) to reduce incident handling time, change implementation time, and service delivery. Creates monitoring and analytics solutions for automated workflows using industry-standard tools. Creates processes, procedures, guidelines, and standards for intelligent automation development across the team. Mentors junior team members in intelligent automation best practices. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Requirements

• Bachelor’s degree or military experience
• At least 2 years of experience in process management
• At least 2 years of experience with Git or GitHub

Nice To Haves

• At least 3 years of Technology Project Delivery experience
• At least 2 years of Automation Engineering experience
• At least 1 year of experience with modern Intelligent Automation platforms (e.g., UiPath, Automation Anywhere, Blue Prism, python) and integrating cognitive API services (OCR, NLP, or Generative AI).

Responsibilities

• Gathers requirements, builds, tests, and deploys intelligent automation workflows and cognitive solutions using industry-standard tools with minimal oversight.
• Utilizes best practices to optimize business processes using intelligent automation, machine learning (ML) integrations, and artificial intelligence (AI) to reduce incident handling time, change implementation time, and service delivery.
• Creates monitoring and analytics solutions for automated workflows using industry-standard tools.
• Creates processes, procedures, guidelines, and standards for intelligent automation development across the team.
• Mentors junior team members in intelligent automation best practices.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Benefits

• performance based incentive compensation
• cash bonus(es)
• long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Principal