About The Position

The People Strategy and Analytics team at Capital One is on a mission to transform the associate experience – from hiring to onboarding to career development – so that all talent can flourish. As a Principal People Scientist on the People Strategy & Analytics team, you will use organizational science, measurement techniques, behavioral insights, and advanced analytics to help drive that transformation. Our ideal candidate will display a strong balance of analytical and problem solving skills, business consulting, and communication competencies, as well as the ability to work in a dynamic team environment. You’ll be on a cross-functional team that includes analysts, data scientists, and other people scientists. This role will primarily specialize in enterprise listening strategies like surveying & measurement design, but will also have frequent opportunities to collaborate with key HR partners in areas like Talent & Performance Management, People Leadership and Diversity, Inclusion, & Belonging. Projects will focus on improving the associate experience and unlocking best practices in the talent strategy space. A typical day will include client consultation, measurement design, program design, insights generation, and analysis.

Requirements

  • Master's degree
  • At least 1 year of professional work experience in Industrial and Organizational Psychology OR Organizational Behavior OR Behavioral Science
  • At least 1 year of data analysis experience conducting analyses, and building statistical models in R, Python, or SQL
  • At least 2 years of experience in consulting with external or internal clients across a variety of seniority levels and technical experience
  • Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying organizational science in a mission-driven way
  • Analytical thinking: A proven track record of decision making and problem solving based in analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations.
  • Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
  • Partnership: Collaborate effectively with other team members and HR clients
  • Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
  • Results focus: Drives for results and achieves important goals; applies strong organizational skills and detail orientation, even amidst ambiguity

Nice To Haves

  • PhD in Industrial and Organizational Psychology or Organizational Behavior or Behavioral Science
  • At least 2 years professional work experience in Industrial and Organizational Psychology or Organizational Behavior
  • Knowledge of advanced statistical methodologies, including regression, or longitudinal analysis, or Bayesian modeling

Responsibilities

  • Bring your expertise in organizational science principles and analysis to help our clients frame problems, answer questions, and design solutions to improve the associate experience
  • Build and drive key programs and solutions for our partners, including strategies for measurement and validation
  • Partner with clients and teams across Capital One to design experiments to understand key drivers of associates and behavior
  • Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

Benefits

  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
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