Principal Partner Program Manager

Everlaw•Oakland, CA

1d•Hybrid

About The Position

The Principal Partner Program Manager will design, launch, and evolve Everlaw's partner programs to create predictable and productive market routes through partner relationships. This role is the primary externally facing leader for the partner ecosystem, responsible for shaping the partner experience, establishing clear tiers and engagement models, owning the partner portal, and coordinating cross-functional enablement and governance as the ecosystem grows. This is a full-time, exempt position based in the Oakland, CA office with a hybrid work schedule (in office M/W/Th, with the option to work from home on Tu/Fr).

Requirements

6+ years of experience in partner programs, channel programs, alliances, customer marketing, partner marketing, enablement, or business development.
Experience designing, launching, or operating scalable programs for external partners, sellers, or distributed stakeholder networks.
Experience building or managing partner portals, resource hubs, PRM platforms, or partner community destinations.
Strong track record of managing complex cross-functional programs, establishing clear frameworks, and executing change without relying on direct authority.
Ability to use adoption signals, feedback loops, and business results to continuously refine policies, processes, and partner engagement rules.
Authorized to work in the United States.
Everlaw is not sponsoring U.S. employment visas for this role.

Nice To Haves

Experience with SaaS channel, reseller, service-provider, MSP, SI, GSI, or alliance programs.
Experience with deal registration, partner tiers, certification, or incentive programs in enterprise SaaS, legal technology, cybersecurity, or compliance.
Experience bringing AI-enabled products or new go-to-market programs to external partner networks.

Responsibilities

Design and evolve Everlaw’s partner program structure, including tiers, benefits, requirements, progression criteria, and engagement models.
Own the partner portal as the current, self-service destination for partner onboarding, resources, communications, program guidance, and deal support.
Program-manage core partner lifecycle processes across onboarding, activation, enablement, certification, and recurring communications.
Coordinate cross-functional partner initiatives, campaigns, executive business reviews, and enablement moments across Business Development, Sales, Marketing, Customer Success, Legal, and Operations.
Track program health and partner adoption, using data on tier progression, portal usage, and enablement participation to drive continuous program improvements.
Document program governance and operating rules to ensure a consistent partner experience across all channels.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Accounts for health and dependent care expenses
Membership to Modern Health to support mental health and wellness
Paid parental leave
Company-sponsored life and disability insurance
Competitive equity grants
401(k) plan with company matching of up to 4% of eligible annual compensation
17 paid vacation days
11 federal holidays
Paid sick leave
Four "Everlawlidays" (additional paid company-wide days off) per year
Annual allocation for learning & development and relevant professional membership dues
Hybrid work with regular work-from-home days and flexibility for life's logistics
Monthly home internet reimbursement
Stipend for desk setup
Catered lunch each workday
Snacks and company-wide events in our offices