Principal OR Senior Principal Payloads Field Service Engineer Level 3

Indotronix International Corporation • Jacksonville, FL

5d • Onsite

About The Position

Indotronix is seeking a results-driven Payloads Field Service Engineer to provide essential support for advanced airborne communications and sensor payload systems in a mission-critical environment. You will play a pivotal role in ensuring real-time operational readiness and technical excellence for our flight operations. If you thrive in dynamic, hands-on roles and are eager to advance your career with exposure to cutting-edge technology and secure government programs, this opportunity is for you.

Requirements

• Bachelor’s in STEM with 5+ years (Principal) or 8+ years (Senior Principal) of related experience, or equivalent advanced degrees with corresponding experience.
• Experience with Linux systems and engineering troubleshooting tools.
• Familiarity with payload operations, communications, and networking systems.
• Active DoD Secret Clearance and eligibility for Top Secret/SCI.
• Ability to obtain DoD 8140 IAT Level II certification (e.g., Security+, CCNA, CISSP).
• Ability to secure SAP/PAR program access.
• Willingness to complete 6+ months initial training in San Diego, with travel to Baltimore, MD, and Jacksonville, FL.
• Ability to travel up to 10%.

Nice To Haves

• Active DoD Top Secret Clearance.
• Active DoD 8140 IAT Level II certification.
• Experience with MQ-4C sensor and communication payloads.
• Familiarity with network analyzers, spectrum analyzers, signal generators.
• System Administrator experience.
• Field operations and maintenance support experience.
• Knowledge of MPO/TC operator systems.

Responsibilities

• Deliver real-time technical support for flight operations and maintenance on airborne communication and payload systems, including MFAS Radar, EO/IR, airborne recorders, and Link 16.
• Troubleshoot, isolate faults, and resolve technical issues for sensor and communication payloads.
• Coordinate with site leadership to complete and track Maintenance Action Forms (MAFs).
• Develop, update, and follow technical procedures and checklists for operational consistency.
• Communicate complex technical matters with local teams, Responsible Engineers, Main Operating Bases, and the Degrader Action Cell.
• Assist aircrew with advanced troubleshooting techniques and operational analysis.
• Contribute to trend analysis and operational reporting to support mission success.
• Manage and support voice communications, networking systems, and interfaces at operating bases.
• Build expertise across all supported sensor, communication, and payload systems.
• Work onsite full-time, including rotating shifts, nights, weekends, and holidays as operational needs dictate.

Benefits

• Work with advanced, mission-critical technology in a secure environment.
• Structured career growth and professional development through hands-on training and exposure to emerging systems.
• Competitive compensation.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior