Principal Onboarding Architect

Snowflake • Menlo Park, CA

10d • $164,000 - $215,200 • Hybrid

About The Position

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Snowflake is seeking an experienced and dynamic Principal, Onboarding Architect to build and evolve our onboarding strategy for the Field & our partner ecosystem. Reporting directly to the Director of GTM Activation, you'll play a critical role in rapidly enabling our Account Executives (AEs), Sales Development Representatives (SDRs), and Solution Engineers (SEs), Service Delivery (SDs), and Partner Sales & Technical personas to understand our offerings and quickly become productive. This role will also build out our onboarding motion for the partner ecosystem.
If you thrive in a fast-paced, innovative, and agile enablement culture, this is the perfect opportunity for you.
This role requires three days onsite per week in our Menlo Park, CA office.

Requirements

• You must reside in the San Francisco Bay Area, and be willing to work from a local office at least three days per week.
• A minimum of 7-10 years of relevant experience, or background in Sales/Pre-Sales/Implementation, with a strong focus on onboarding within the enterprise software space.
• Experience in learning design (e.g. Bloom taxonomy) and measurement (e.g. Kirkpatrick framework), enablement tooling (Learning management, content management, and Articulate/Synthesia/RISE), gamification, and program management across multiple stakeholders.
• Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence.
• A technical background, particularly within the data industry, is highly preferred.
• Direct experience with Snowflake is a significant plus.
• A Bachelor's degree.
• Proven experience in designing and building both on-demand and in-person training content.
• The ability to secure executive sponsorship and gain support from diverse internal stakeholders and cross-functional partners to successfully deliver programs.
• Unmatched organizational, communication, and presentation skills.
• A background in sales is strongly preferred.
• Exceptional attention to detail in written communications.
• Skilled in using Google Sheets, Google Slides, Google Docs, Google Calendar, AI tools, and Slack.
• Strong consultative skills: Ability to conduct discovery, create solutions to problems, and facilitate workshops/learning opportunities.

Nice To Haves

• An MBA or advanced degree in Education is a plus.
• Snowflake Knowledge: Direct experience with Snowflake is a significant plus.

Responsibilities

• Architect and implement a comprehensive onboarding strategy designed to accelerate the productivity of SDRs, AEs, SEs, SDs, and partner sellers.
• Oversee the measurement and reporting of all deliveries to track observed behaviors and program effectiveness.
• Oversee the Field’s monthly in-person Boot Camps held at our Menlo Park office, and virtual onboarding training sessions.
• Maintain and evolve the onboarding content and curriculum, ensuring it covers our sales process, product offerings, and operational processes, across segments and regions.
• Assist in developing and presenting training content for internal events like our Sales Kick-Off (SKO), as needed.
• Partner closely with the enablement and leadership teams to refine onboarding strategies that aligns with business objectives.
• Collaborate with the Field and Partner Enablement teams to ensure a smooth and continuous learning journey for our field and partners from onboarding to ongoing development.
• Serve as a consulting partner to the global leaders and deliver programming to all field segments.

Benefits

• For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

What This Job Offers

• Job Type: Full-time
• Career Level: Senior