Principal Mobile Device Support Engineer
About The Position
At BAE Systems, we're dedicated to delivering innovative solutions that make a meaningful impact. As a Principal Mobile Device Support Engineer, you'll play a critical role in supporting mobile communications infrastructure for a large government enterprise contract, serving the customer. This is a unique opportunity to develop, plan, and implement mobile communications solutions to ensure secure, reliable connectivity for government users across devices and networks. Aligned with federal standards like NIST, FISMA, and ITIL 4 practices, you'll drive innovation in mobile ecosystems, from device provisioning to network optimization, to enable seamless, compliant mobility in mission-critical operations. As a senior mobile device support engineer, you'll be responsible for developing mobile communications solutions, including custom applications, device configurations, and integration with enterprise systems to support secure data transfer and user mobility. You'll plan mobile infrastructure projects, conduct needs assessments, risk analyses, and roadmap development to align with government requirements for scalability and resilience. Your expertise will help drive seamless integration, compliance, and secure mobile communications. In this role, you'll have the opportunity to work on exciting projects, including the development of mobile communications solutions that support mission-critical initiatives. You'll collaborate with stakeholders to incorporate emerging technologies and ensure compliance with federal mobility standards. If you're passionate about mobile device support engineering, and have a strong track record of delivering results, we want to hear from you.
Requirements
- Bachelor's degree in Information Technology, Telecommunications Engineering, Computer Science, or a related field (or equivalent experience)
- 6+ years of experience in mobile device support engineering, with hands-on expertise developing, planning, and implementing mobile communications solutions in government or large enterprise environments
- Proven track record deploying and optimizing mobile ecosystems for secure, reliable connectivity
- Active DoD Secret Clearance (must be current and transferable)
- Strong knowledge of federal mobile standards (e.g., NIST 800-124, FISMA) and ITIL practices for service design and operations
- Proficiency in mobile tools (e.g., MDM platforms, wireless protocols like 5G/LTE) and analysis software
- Excellent analytical, problem-solving, and communication skills for solution implementation and team collaboration
Nice To Haves
- IEEE WCET (Wireless Communications Engineering Technologies) certification
- Experience supporting DoD or large federal mobile communications, including device integration with secure networks
- ITIL 4 Foundation certification
- Background in mobile app development (e.g., iOS/Android SDK) and network simulation tools (e.g., NS-3)
- Master's degree in a relevant field or additional certifications (e.g., CompTIA Mobility+)
Responsibilities
- Developing mobile communications solutions, including custom applications, device configurations, and integration with enterprise systems to support secure data transfer and user mobility.
- Planning mobile infrastructure projects, conduct needs assessments, risk analyses, and roadmap development to align with government requirements for scalability and resilience.
- Driving seamless integration, compliance, and secure mobile communications.
- Collaborating with stakeholders to incorporate emerging technologies and ensure compliance with federal mobility standards.
Benefits
- health, dental, and vision insurance
- health savings accounts
- a 401(k) savings plan
- disability coverage
- life and accident insurance
- employee assistance program
- a legal plan
- discounts on things like home, auto, and pet insurance
- paid time off
- paid holidays
- paid parental, military, bereavement, and any applicable federal and state sick leave
- company recognition program to receive monetary or non-monetary recognition awards
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Industry
Transportation Equipment Manufacturing
Number of Employees
5,001-10,000 employees
