Software Engineering PMTS

Salesforce•San Francisco, CA

About The Position

Salesforce is seeking a dynamic Principal Member of Technical Staff (PMTS) to lead the technical direction of their most complex, high-scale consumption and usage-metering systems within the Digital Wallet team. This is a senior, hands-on technical leadership role focused on setting architecture, driving execution, and owning end-to-end delivery across the full software development lifecycle. The PMTS will act as a force multiplier, serving as the go-to technical authority across team boundaries, raising the bar through reviews and mentorship, and ensuring the Digital Wallet systems remain accurate, performant, and scalable for all Salesforce customers.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
10+ years of experience in software engineering, with a strong track record of designing and delivering large-scale distributed systems.
Demonstrated history as a senior IC driving architecture and execution across multiple teams or domains.
Mastery of engineering fundamentals — fault tolerance, concurrency, API design, data modeling, maintainability, security, scalability, testability — across multiple domains.
Hands-on experience across the full SDLC (hybrid engineering), owning features end-to-end from design through production support.
Experience building high-scale services across both Platform (Core) and Off-Core / distributed service environments.
Strong ability to communicate technical vision, trade-offs, and strategy to both technical and non-technical stakeholders, up to VP level.
Proven ability to mentor engineers and elevate the technical capabilities of the teams you work with.
Passion for innovation and staying current with industry trends and technologies.

Nice To Haves

Experience with consumption-based / usage-based pricing, metering, entitlement, or billing systems and related technologies.
Familiarity with near-real-time data pipelines, usage aggregation, and financial-grade data accuracy.
Familiarity with Salesforce’s Data 360 and Salesforce’s Core and Off-Core architecture and integrations.
Deep experience driving operational maturity — post-incident reviews, process improvement, best practices for critical systems.
Skill translating broad business goals into sharp, actionable technical roadmaps.

Responsibilities

Own the technical direction for one or more teams within Digital Wallet, driving performance, scalability, and security.
Architect and ship complex, end-to-end features spanning multiple services, systems, and teams.
Author architectural documents, design specs, and test strategies.
Set and approve test plans with rigorous attention to accuracy, reliability, performance, and scalability.
Serve as the definitive technical voice for teams on cross-boundary plans and problems, negotiating interfaces and resolving conflicts with peer teams.
Take ownership of Customer Trust for consumption and billing accuracy, defining SLIs/SLOs, designing telemetry and rollout strategy, and leading through critical incidents.
Set a bold, multi-release technical vision, managing backlog and tech debt with judgment.
Set the bar for design reviews, code reviews, testing, and CI practices.
Mentor and elevate senior/lead engineers and peer teams, primarily through reviews, and lead service-ownership practices.
Explain broad initiatives, high-level architecture, and technical vision with clarity and confidence to VP-level leadership, Product, and cross-functional stakeholders.