Principal Implementation Engineer

Power Factors•Boston, MA

9d•Remote

About The Position

Power Factors is seeking a Principal Implementation Engineer to join their Professional Services team. This role will lead complex, high-stakes platform implementations for renewable energy asset owners and operators. The Principal IE will act as the technical and domain authority throughout the customer engagement lifecycle, co-owning the end-to-end delivery of software solutions for utility-scale solar, wind, and BESS customers. The platform manages millions of IoT and other data points, identifies performance issues, and provides advanced analytics. The role also involves providing toolsets for action, including case and work order management. The position is crucial within GCO for achieving delivery goals through mentoring, improving methodologies, providing feedback to Product, and ensuring high-quality customer deliverables. The role is remote and involves collaboration with an international team across the US, Canada, Sweden, Germany, Greece, India, and the Philippines.

Requirements

8+ years of experience working inside the renewable energy industry, in asset management, performance engineering, O&M, or a comparable technical role at an IPP, asset owner, OEM analytics team, or renewable monitoring organization including several years of PV experience
Hands-on operational experience with SCADA systems, electrical drawings/as built drawings, data historians, or APM platforms; able to interrogate time-series data, diagnose performance issues, and validate data quality in production environments
Deep familiarity with renewable energy performance concepts: power curve analysis, performance ratio, availability calculations, energy yield variance, loss categorization, and O&M cost structures
Strong working knowledge of SQL and data structures; able to independently interrogate datasets and validate platform outputs
Technical aptitude for SaaS configuration, APIs, data mapping and transformation, and troubleshooting complex customer environments
Demonstrated ability to translate operational requirements into software configuration decisions with ownership and precision
Strong customer-facing communication skills, including the ability to engage performance engineers and asset managers at the peer level on the details that matter to them
Organized, detail-oriented, and comfortable managing multiple concurrent implementations across a global customer base
Proficiency in English is required

Nice To Haves

Direct experience with renewable energy APM (Asset Performance Management) platforms
Domain depth in wind energy: meteorology, power performance, turbine reliability, or turbine operations in addition to PV
Experience leading complex multi-stakeholder deployments involving large datasets, integrations, and operational change management
Experience working in a cloud environment (AWS, Azure, GCP)
Advanced degree in Engineering, Energy Systems, Data Science, or a related quantitative field
Experience working in a workshop format and helping to translate data & requirements into actionable designs

Responsibilities

Lead end-to-end implementations for utility-scale solar, wind, and BESS customers
Serve as the domain authority on how technically sophisticated customers intend to use the platform and interpret its output
Lead technical discovery workshops and translate operational requirements and design into platform configuration, covering KPIs, dashboards, analytics, data onboarding, and integrations
Review and validate implementation deliverables for technical accuracy, ensuring configured data structures and analytics outputs align with industry standards and customer expectations
Drive UAT and production readiness through Technical Support handoff
Mentor others on the team to build renewable energy domain fluency across the PS team
Contribute to continuous improvement of implementation methodology, solution design templates, Professional Services runbooks, and validation standards
Surface renewable industry requirements and field observations back to Product and Engineering from direct customer engagement