Principal iCertis Application Lead

Amtrak•Wilmington, DE

28d•Onsite

About The Position

This role is based in Washington DC, Wilmington, Philadelphia, and Chicago. Requests for Remote work will be reviewed but not guaranteed. Analyze, design, develop, and implement software solutions supporting enterprise procurement systems. Serve as a senior technical escalation point for operational support, ensuring timely issue resolution and overall system stability. Collaborate closely with project managers, software engineers, business systems analysts, IT service owners, and technical leads to provide clear visibility into development progress and issue status. Provide technical leadership across both operational and project initiatives, offering daily oversight throughout the project lifecycle. Partner with customers, business analysts, and delivery teams to understand business requirements and translate them into high‑quality, scalable technical solutions.

Requirements

Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 7 years of relevant work experience.
Deep expertise in the iCertis Contract Lifecycle Management application and SAP Ariba On-Demand SaaS configurations, including SAP ECC/S/4HANA integrations and mobility solutions supporting Contract Lifecycle and Source-to-Pay business processes.
Strong documentation and communication skills, with the ability to articulate complex architectures and deliver technical guidance and presentations to senior business stakeholders while adhering to organizational policies and procedures.
Experience working within SAFe Agile 6 and Lean Portfolio Management methodologies; able to manage deadlines and understand end-to-end business operations and system requirements.
Experience preparing and migrating data to new SaaS environments while adhering to system specifications, information security standards (e.g., CRE (NS2), IAS/IPS for Active Directory and role-based access), and SOX/SOD compliance requirements.

Nice To Haves

Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 9 years of relevant work experience.
Apply knowledge of integration development using IDoc, cXML, SOAP/REST APIs, and middleware technologies (SAP Integration Suite or PI/PO on BTP).
Ensure clear and complete functional specifications for design, unit testing, and scalable, sustainable architecture for business transactions and data flows.
Preferred proficiency in SAP Joule AI/ML-based business use cases, algorithms, data structures, design patterns, and Python programming, with experience across frontend, backend, and cloud platform services.

Responsibilities

Serve as a Senior Functional Lead with deep expertise in contract lifecycle management, supplier lifecycle management using the iCertis CLM application and integration with SAP Ariba On-Demand, SAP ECC, S/4HANA, and emerging procurement technologies.
Act as a functional subject matter expert for iCertis contract management modules (Contract Types, Approval Workflows, e-sign processes, associated document repository, Obligation Management, and Advanced Analytics) responsible for designing, configuring, and architecting complex product enhancements.
Design, configure, enhance, and support end-to-end solutions for indirect spend (Supplier Lifecycle Management, Contract Lifecycle Management, Sourcing, Requisitioning, Buying & Invoicing) and direct spend (Commerce Automation).
Manage master data—vendors, materials, and accounting data—in target applications. Configure complex approval workflows, tolerances, exception handling, and catalogs across multiple buying channels.
Implement at least 1 or 2 end to end iCertis contract management lifecycle procurement application and integration with SAP Ariba and S4 Hana/ECC systems and provided operational support.
Build and maintain operational and compliance reporting frameworks and analytics dashboards using application reporting tools, with working knowledge of integrations with SAP Datasphere and SAP Analytics Cloud (SAC).
Evaluate operational feasibility through analysis, problem definition, requirements gathering, and solution development.
Provide functional leadership for quarterly product releases and feature upgrades.
Collaborate with enterprise architecture and infrastructure teams to ensure solutions meet security, quality assurance, and performance standards.
Maintain up-to-date architecture, design, and system documentation in SolMan or SharePoint; ensure adherence to development standards, methodologies, integration practices, and testing protocols (unit and UAT).
Provide L2/L3 production support, including root cause analysis, error handling, and performance optimization, and support change management processes using ServiceNow and SAP Solution Manager.