Principal I O Engineering

UnitedHealth Group•Eden Prairie, MN

9d•$112,700 - $193,200•Onsite

About The Position

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. As a member of our enterprise mainframe infrastructure team, you will drive the installation, configuration, and operational support of critical zSystem print software, report management tools, and print vendor integrations. In this role, you will lead key initiatives such as corporate compliance updates for print servers, Tivoli Output Manager deployments, and print environment rationalization. You will work with industry-standard mainframe print tools (LRS/VPS suite, TOM) and leverage modern AI productivity tools to streamline workflows, analyze system data, and support 24x7x365 operational excellence across our enterprise platform.

Requirements

10+ years of IBM z/OS mainframe experience OR Bachelor's degree with 6+ years of IBM z/OS mainframe experience
10+ years of IBM z/OS mainframe experience with demonstrated proficiency using TSO/ISPF
Demonstrated experience installing, configuring, and maintaining the LRS/VPS suite of print products (including VPS, DRS, and VSV)
Experience with IBM Tivoli Output Manager (TOM), including report implementation, configuration, and access management
Experience understanding print font formats and updating print font files on Windows print servers
Proven experience managing IT service requests and incidents using ServiceNow or a similar enterprise ticketing system
Ability to provide 24x7x365 operational support

Nice To Haves

Bachelor's degree in Computer Science, Information Technology, or a related technical field
Experience with American Printware software on the zSystem platform
Ability to leverage enterprise AI tools (such as Microsoft 365 Copilot) to analyze data, summarize meetings, draft communications, and recommend operational solutions
Commitment to staying educated on emerging AI capabilities relevant to LinuxOne and zSystem programming

Responsibilities

Install and configure LRS print software on the zSystem platform, including print control options, print interface options, and user interface options (VPS, DRS, VSV)
Install and configure print fonts on Windows print servers utilized by print vendors (e.g., Shutterfly)
Respond to and resolve ServiceNow requests and incidents, including adding printers, adding fonts, and managing user access to Tivoli Output Manager (TOM)
Support key project initiatives including Windows print server corporate compliance updates, Tivoli Output Manager deployment support, and decommissioning unused printers
Provide 24x7x365 operational support for zSystem mainframe print infrastructure and online report viewing software
Use enterprise-approved AI tools to streamline workflows, automate tasks, analyze data, and drive continuous improvement
Evaluate emerging trends to inform solution design and strategic innovation within systems programming