About The Position

Ingram Micro is seeking a Forward-Deployed Principal Services Engineer for its Global Cloud & Frontier team. The team helps customers accelerate AI adoption by designing, building, and deploying production-ready AI solutions that drive measurable business outcomes. This customer-facing role combines software engineering, cloud architecture, AI application development, and customer engagement to deliver AI agents and applications on Google Cloud. The engineer partners with customers, architects, consulting teams, and strategic partners to design and deploy AI-powered applications and intelligent agents using Google Cloud technologies. The role leads technical delivery across the solution lifecycle, from discovery and architecture through deployment and production adoption, and includes technical leadership and mentoring across customer engagements.

Requirements

  • At least 8 years of software engineering, cloud architecture, solutions architecture, or technical consulting experience.
  • At least 5 years designing and deploying enterprise cloud solutions.
  • Experience delivering production software in customer-facing environments.
  • Strong communication and stakeholder management skills.

Nice To Haves

  • Experience with Google Cloud Platform (GCP).
  • Hands-on experience with Generative AI, LLMs, AI Agents, and Agentic AI.
  • Experience with Vertex AI, Gemini, RAG, vector search, and AI orchestration frameworks.
  • Proficiency in Python and API-based integrations.
  • Experience with cloud security, IAM, CI/CD, and DevOps practices.
  • Consulting, customer engineering, or professional services experience.

Responsibilities

  • Design and deploy AI agents and applications using Google Cloud technologies, including Vertex AI and Gemini.
  • Work directly with customers to translate business requirements into production-ready solutions.
  • Build agentic workflows incorporating RAG, orchestration, memory, and tool integrations.
  • Implement secure, scalable cloud architectures and deployment pipelines.
  • Collaborate with architects, engineering teams, and delivery partners throughout the solution lifecycle.
  • Create reusable components, templates, and frameworks that accelerate future deployments.
  • Provide technical leadership and mentor engineers across engagements.

Benefits

  • Healthcare benefits
  • Paid time off
  • Parental leave
  • 401(k) plan and company match
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Wellbeing benefits
  • Certain roles may be eligible for merit increases, annual bonus or sales incentives, and long-term incentives.
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