Principle Experience Architect

Jonas Software•Markham, ON

5d•Remote

About The Position

We are seeking a highly experienced, detail-obsessed Principal Experience Architect to elevate and safeguard the quality of our digital products. This is not a hands-on production design role. Instead, this leader will define, enforce, and continuously refine our UX/UI standards to ensure every product release reflects an elite, industry-leading experience. This individual will serve as the authority on user interface quality and user experience execution. They will partner closely with the Chief Experience Officer and mentor our UX/UI designers, while holding engineering teams accountable to established design standards. The ideal candidate brings a refined aesthetic sensibility, the confidence to challenge cross-functional teams, and deep experience in the golf and private club industry. Knowledge of our product ecosystem is highly beneficial—and may be required—to ensure continuity, cohesion, and strategic alignment across our platforms.

Requirements

Highly experienced, detail-obsessed Principal Experience Architect
Refined aesthetic sensibility
Confidence to challenge cross-functional teams
Deep experience in the golf and private club industry
Knowledge of our product ecosystem is highly beneficial—and may be required

Nice To Haves

Experience in a non-hands-on production design role
Experience defining, enforcing, and refining UX/UI standards
Experience serving as the authority on user interface quality and user experience execution
Experience partnering with a Chief Experience Officer
Experience mentoring UX/UI designers
Experience holding engineering teams accountable to established design standards

Responsibilities

Establish and enforce elite-level UX/UI standards across all products.
Partner closely with the Chief Experience Officer to evaluate interface readiness and jointly make final go/no-go decisions prior to release.
Conduct structured UX/UI design reviews and quality audits.
Identify and call out inconsistencies in alignment, spacing, typography, hierarchy, responsiveness, accessibility, and overall visual polish.
Ensure strict adherence to design systems, interaction standards, and brand guidelines.
Hold engineering teams accountable to approved UX/UI specifications.
Proactively address deviations from design standards and escalate concerns when necessary.
Create clear feedback loops between Product, Design, and Engineering.
Serve as the authoritative voice on user experience quality, while maintaining strong cross-functional collaboration.
Work directly with the Chief Experience Officer to define and evolve the overall look, feel, and experiential standards of our product ecosystem.
Translate strategic brand vision into clear, enforceable interface principles.
Ensure consistency across platforms, user touchpoints, and product lines.
Help identify and drive the correct middle ground when differing opinions arise among design, product, or engineering team members.
Provide objective, standards-based guidance to resolve design debates - ensure designs are rooted in reason, not opinion.
Balance business priorities, technical realities, and user experience excellence to achieve optimal outcomes.
Apply deep knowledge of the golf and private club industry to UX decisions.
Ensure workflows, terminology, and feature design reflect real-world operational realities of clubs.
Elevate the team’s industry understanding and ensure our experience reflects the expectations of members and club leadership.
Provide structured, candid feedback to UX/UI designers.
Raise the confidence and execution standards of the design team.
Instill a culture of excellence, precision, and ownership.
Develop documentation, review frameworks, and quality checkpoints to institutionalize high standards.