Principal Enterprise Architect

LPL Financial•Fort Mill, SC

2d•$155,942 - $259,869

About The Position

The Principal Enterprise Architect, Service & Support establishes the strategic architecture direction for the Service & Support domain and ensures business capabilities, technology investments, platforms, data, integrations, and solutions evolve in alignment with LPL's enterprise architecture strategy. The role works closely with leaders across Business, Product, Engineering, Data, Security, Cloud, and Enterprise Architecture to define current- and target-state architectures, identify modernization opportunities, establish reusable enterprise patterns, and guide major initiatives toward scalable, secure, resilient, and sustainable architectures. The architect provides leadership across multiple programs and product teams so that individual solutions collectively advance the long-term architecture of the domain. The role also shapes modernization roadmaps, architecture standards and decisions, investment priorities, and technology direction, while communicating business value, alternatives, trade-offs, risks, and dependencies to business and technology leadership. It mentors Solution Architects and engineering teams and promotes stronger architecture practices across the organization.

Requirements

10+ years of experience as an Enterprise Architect, Domain Architect, Principal Architect, or senior Solution Architect responsible for enterprise-scale architecture.
5+ years of experience defining current-state, target-state, and transition architecture and multi-year technology roadmaps.
5+ years of experience with enterprise-scale cloud environments, particularly AWS.
10+ years of experience architecting complex distributed systems, APIs, event-driven architectures, integration platforms, data architectures, and cloud-native applications.
5+ years of experience modernizing large-scale legacy and monolithic applications using re-platforming, refactoring, re-architecting, and cloud-native modernization approaches.
Strong understanding of Enterprise Architecture principles, capability-based planning, domain architecture, reference architectures, and technology roadmaps.
Ability to connect business capabilities, business processes, applications, integrations, data, and infrastructure/platform capabilities.
In-depth knowledge of AWS and Azure, including cloud architecture and security best practices and the AWS Well-Architected Framework.
Strong understanding of API-first, event-driven, microservices, domain-driven design, containerization, DevSecOps, CI/CD, observability, resiliency, and cloud-native architecture.
Experience defining enterprise integration and interoperability patterns across SaaS, cloud, and internally developed applications.
Ability to evaluate architecture alternatives based on business value, scalability, security, resiliency, operability, cost, technical debt, and time-to-market.
Excellent executive-level communication and influencing skills, including translating complex technology decisions into business outcomes.
Experience presenting architecture strategies, roadmaps, recommendations, and trade-offs to senior technology and business leadership.
Strong understanding of Agile and SAFe delivery models while maintaining appropriate separation between enterprise architecture strategy and solution delivery execution.
Ability to provide architecture guidance across multiple programs and product teams simultaneously.

Nice To Haves

Experience supporting highly regulated environments, preferably financial services, brokerage, banking, insurance, or wealth management.
AWS Certified Solutions Architect – Professional or equivalent AWS architecture certification.
Enterprise Architecture certifications such as TOGAF.
Experience with Service & Support platforms and capabilities such as Salesforce, ServiceNow, contact center technologies, CRM, workflow/case management, knowledge management, and AI-enabled servicing.
Experience within brokerage, wealth management, financial services, or another highly regulated industry.

Responsibilities

Own the Enterprise Architecture strategy for the Service & Support domain, defining current-, interim-, and target-state architectures aligned with business capabilities and enterprise technology strategy.
Develop and maintain business capability maps, technology blueprints, reference and transition architectures, and multi-year modernization roadmaps for Service & Support capabilities.
Partner with Business and Product leadership to understand strategic objectives, customer and advisor experience needs, operational challenges, and capability gaps, translating them into architecture priorities.
Provide architectural leadership for modernization of Service & Support capabilities, including CRM, case management, workflow, knowledge management, contact center, advisor servicing, integration, data, and AI-enabled service capabilities.
Evaluate platforms and solutions to identify technical debt, duplicated capabilities, scalability constraints, integration complexity, security risks, and modernization opportunities.
Define architectural guardrails and guide teams toward domain-driven, API-first, event-driven, cloud-native, secure, resilient, and scalable architectures where appropriate.
Establish system-of-record, system-of-engagement, integration, data ownership, and platform responsibility boundaries across the Service & Support ecosystem.
Partner with Solution Architects and engineering leaders to align solution designs with enterprise standards, target-state architecture, approved patterns, and strategic technology direction.
Drive architecture decisions across programs when solutions span multiple domains, platforms, or organizational boundaries.
Facilitate architecture trade-off discussions and document significant decisions in Architecture Decision Records, reference patterns, standards, and governance artifacts.
Participate in strategic planning and portfolio discussions to identify the architectural runway and foundational capabilities needed for future business initiatives.
Collaborate with Lean Portfolio Management and EPMO to align investment priorities, development value streams, architecture dependencies, and modernization roadmaps.
Promote reuse of enterprise platforms, APIs, shared services, architecture patterns, common components, and data products to reduce unnecessary technology proliferation and duplication.
Partner with Cybersecurity and Cloud Engineering to incorporate security-by-design, zero-trust principles, identity and access controls, data protection, observability, resiliency, and regulatory requirements into architectures.
Influence modernization of legacy and monolithic applications through appropriate retire, retain, rehost, re-platform, refactor, or re-architect strategies.
Communicate architecture direction, business value, alternatives, trade-offs, risks, and dependencies to technology and business leadership.
Mentor Solution Architects and engineering teams and elevate architecture practices, patterns, and architectural thinking across the organization.