principal enterprise architect, partner technology (Nashville, TN)
About The Position
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. At Starbucks, our mission is with every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection. Starbucks Technologists work to achieve this mission using cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities. Our partners are at the center of everything we do. As the Principal Enterprise Architect, Partner Technology, you will define and drive the future-state architecture that enables the partner experience across the enterprise, including workforce management, recruiting, payroll, learning, AI-powered experiences, and employee-facing digital platforms. This role serves as the senior architecture leader for Partner Technology and is accountable for translating business strategy into technology strategy, architectural roadmaps, and transformational initiatives. You will work through influence, partnering with executive leaders, product teams, engineering organizations, security, data, and cloud architecture teams to deliver scalable, secure, and modern solutions that improve the experience of Starbucks partners worldwide. As a member of the Enterprise Architecture leadership community, you will shape architectural standards, guide technology investments, mentor architects and engineering leaders, and govern strategic decisions that impact the enterprise.
Requirements
- 15+ years of technology leadership experience.
- 10+ years leading large-scale enterprise technology solutions.
- 7+ years in enterprise, business, or solution architecture roles.
- Deep expertise in architecture strategy, roadmapping, and governance.
- Experience leading enterprise-wide transformation initiatives.
- Proven ability to influence senior leaders and drive change across large organizations.
- Expertise in cloud-native architecture, integrations, security, and enterprise platforms.
- Strong business acumen and ability to connect technology decisions to business outcomes.
Nice To Haves
- Experience supporting HR, HCM, workforce management, payroll, recruiting, or employee experience platforms.
- Experience with enterprise AI strategy, copilots, intelligent automation, and agentic AI solutions.
- Knowledge of enterprise data governance and information architecture.
- Experience participating in architecture governance boards and enterprise decision-making forums.
- Background in retail, hospitality, consumer services, or large workforce environments.
Responsibilities
- Define the Future of Partner Technology: Develop multi-year business and technology roadmaps across Partner Technology capabilities. Establish target-state architectures that align with enterprise business goals and technology strategy. Evaluate emerging technologies, industry trends, and market capabilities to identify opportunities for innovation and modernization. Lead architectural strategy for key domains including workforce management, recruiting, payroll, employee experience, identity, AI, and enterprise integrations.
- Lead Enterprise Transformation: Partner with business and technology leaders to shape strategic initiatives from concept through execution. Drive major transformation programs and platform modernization efforts. Lead architectural evaluations, proof-of-concepts, and technology assessments. Influence enterprise investment priorities through technology strategy, business cases, and value realization.
- Advance AI and Digital Innovation: Define architecture patterns and guardrails for AI-enabled partner experiences. Partner with enterprise AI, data, security, and engineering teams to drive responsible adoption of emerging technologies. Establish scalable approaches for copilots, intelligent automation, enterprise search, and agent-based experiences. Ensure AI capabilities align with security, privacy, governance, and enterprise architecture principles.
- Provide Enterprise Architecture Leadership: Define architecture principles, standards, and reference architectures. Guide enterprise governance processes and architecture review boards. Identify and manage cross-functional dependencies across programs and domains. Ensure architecture decisions support long-term business and technology objectives. Develop reusable patterns that increase delivery speed and consistency across the enterprise.
- Influence and Mentor: Serve as a trusted advisor to senior business and technology leaders. Build strong partnerships across enterprise functions. Mentor architects, engineering leaders, and technical teams. Foster a culture of innovation, collaboration, accountability, and continuous learning.
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
