About The Position

The Principal, Enterprise Acceleration (AI Enablement) will help Converse turn emerging AI capabilities into practical business impact. The role applies AI First and AI Native approaches to enterprise opportunities, combining process excellence, employee experience and AI-enabled transformation to improve how the company serves consumers. The work is intended to create organizational capacity, improve teammate experience and decision-making, and increase speed to impact. The position leads cross-functional AI adoption and organizational change, helping teams redesign workflows, build capability and scale responsible AI solutions. It partners with leaders and teams across HR, Technology, Strategy, Legal and other business functions. The annual base salary ranges from $130,800 in the lowest geographic market to $276,000 in the highest; actual salary varies by location, qualifications, skills and experience.

Requirements

  • Applied understanding of generative AI, AI First and AI Native methods, and AI-enabled productivity tools.
  • Experience converting human-designed workflow automation into AI First agentic workflows that deliver business results.
  • Experience leading complex cross-functional initiatives and organizational change.
  • Ability to reimagine processes, improve ways of working and drive adoption.
  • Strong executive communication, stakeholder influence and business case skills.
  • Knowledge of responsible AI, privacy, data protection and governance principles.
  • Bachelor’s degree in Business, Technology, Organizational Development, or a related field; suitable combinations of education, experience and training will also be accepted.

Nice To Haves

  • Experience with process improvement methods such as Six Sigma, Lean, Service Design or Human-Centered Design.
  • Change management experience or certification, such as Prosci or equivalent.

Responsibilities

  • Identify and scale high-impact AI use cases across functions.
  • Develop roadmaps, business cases and adoption plans that deliver measurable impact faster.
  • Build and maintain alignment, using scorecards to track and share progress.
  • Help teams redesign workflows and use AI and automation to remove low-value work, freeing capacity for strategy, creativity and agency.
  • Build leader and teammate capability through training, coaching, tools and hands-on enablement.
  • Expand AI champions networks by drawing on expertise and experience across the business.
  • Partner with HR, Technology and Legal to enable responsible AI use.
  • Track value through capacity created, time saved, adoption and business outcomes.
  • Contribute to other enterprise strategic initiatives as needed.
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