Principal Engineer Software - Developer Experience, Backend (Chronosphere)

Palo Alto Networks•Burbank, CA

22h•Remote

About The Position

Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow. We are a collection of customer facing teams who craft best-in-class observability solutions that turn massive streams of telemetry into actionable AI driven intelligence and insights. Our highly reliable platform enables our customers to troubleshoot in real-time and harden system reliability through AI powered guided troubleshooting, contextualized data and elegant collaboration tools. We are continuously shortening the distance between a customer observing a problem and our platform providing a solution while making the complexity easy to navigate and understand. We are looking for experienced engineers with a strong product sense who asks "why" as often as "how". You’ll use systems thinking to design workflows that surface key business insights. This role is perfect for someone who wants to own the technical roadmap and ship features that redefine how teams collaborate during mission-critical moments.

Requirements

Strong experience in one or more backend languages (e.g., Go, Java, Python, Rust)
Experience using AI coding assistants (e.g., Cursor, Claude) as part of day-to-day software development
Experience building and operating highly available systems in production
Experience working with cloud infrastructure (AWS, GCP, Azure)
Experience designing APIs (REST, gRPC, GraphQL) for scale
Experience working effectively with cross functional partners
Experience owning and executing projects from inception to delivery
Experience working with a high degree of autonomy with good judgement on when to push forward and when to ask for help
An effective collaborative working style and willingness to build and maintain a positive and supportive environment
An ability to operate effectively in a remote first environment

Responsibilities

Directly impact how customers leverage observability for their infrastructure and services architecture
Leverage AI infrastructure like LLMs, ML to build innovative capabilities for our customers
Design experiences and systems for contextualizing large amounts of telemetry data
Help shape the architecture of a rapidly scaling platform
Collaborate with deeply technical teammates and customers
Improve our own system observability (we use our own product heavily)
Improve performance, reliability, and cost efficiency of distributed systems
Mentor engineers and help maintain our engineering standards