Principal Engineer - Production Stability & Development

Bank of America•Jersey City, NJ

1d•Onsite

About The Position

This job is responsible for defining and leading the engineering approach for solutions at the program or portfolio level, to deliver significant business outcomes. Key responsibilities include continuously improving the design, quality, and reuse of the solution and delivering technology enablers that improve development efficiencies for the solution. Job expectations include familiarity with at least one area of engineering, acting as a “go to” reference across the organization, and applying knowledge to improve technical competencies through recruitment and development activities. The Principal Engineer - Production Stability & Development is a senior technology leadership role responsible for driving the stability, reliability, and continuous improvement of the Market Risk Suite. This role leads a dedicated team focused on issue resolution, stability remediation, and preventative improvements, while serving as a clear, accountable front door for Market Risk users. Operating across users, engineering teams, and operational partners, the role ensures stability issues are effectively surfaced, prioritized, and resolved, with a strong focus on reducing recurrence and strengthening overall platform resilience.

Requirements

10+ years of experience in technology roles supporting business‑critical platforms.
5+ years of experience leading development, stability, or user‑facing technology teams, including people management.
Strong experience managing production stability issues, including incident triage, root cause analysis, and remediation tracking.
Proven ability to translate production issues into well‑defined development work with clear priorities and outcomes.
Demonstrated experience acting as a primary interface to business users during incidents and escalations.
Strong stakeholder management and communication skills, including engagement with senior technology and business leaders.
Solid understanding of SDLC practices, defect management, backlog prioritization, and delivery governance.
Bachelor's Degree or Equivalent Professional Experience

Nice To Haves

Experience supporting Market Risk, Risk Analytics, or regulatory‑facing platforms.
Familiarity with large‑scale, distributed, or data‑intensive systems.
Exposure to Site Reliability Engineering (SRE) concepts or operational resilience practices.
Experience in regulated financial services environments.
Track record of driving measurable stability improvements through data and systemic remediation.

Responsibilities

Develops the engineering approach for the entire program/portfolio solution and works with Architecture, to develop/analyze/deliver the implementation of technical enablers
Leads the planning, definition, and design of the complex features which span multiple teams and explore solution alternatives
Creates ideas on designing complex technology and solution development approaches
Leads the technical oversight for teams in solution development including design reviews and code within own domain
Defines the technology tool stack for the solution within ranged of internally approved and supported technologies
Explores state-of-the-art technologies to improve development efficiencies, quality of test/QA coverage, and release management
Leads and is responsible for the end-to-end test strategy/creation/adherence, and the integration between teams for a program/portfolio solution
Lead the stability agenda for the Market Risk Suite, actively managing issues that impact system availability, performance, and usability.
Own and maintain the production stability backlog, including prioritization and resolution of Production Known Errors (PKEs).
Drive root cause analysis for high‑impact and recurring issues, ensuring meaningful and preventative actions are delivered.
Track stability trends and use data to identify systemic risks and improvement opportunities.
Establish and operate a central point of contact for Market Risk users on stability and production-related issues.
Ensure user queries and incidents are acknowledged, tracked, and followed through to resolution in a timely manner.
Provide clear, consistent, and business‑appropriate communication during incidents, escalations, and post‑resolution.