Principal Engineer-Network Engineering

Verizon•Richmond, VA

3d•Hybrid

About The Position

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... As a Principal Engineer, you will create client solutions based on business requirements. You will also mentor and assist the entire Network Engineering (NE) team in the development and implementation of client solutions. The scope of the solutions involves advanced networks (SDWAN, Autonomous, Campus and LAN switching), data center, security, and virtualization technologies; as well as development of fault and performance management policies and automation rules. Responsible for assisting the Network Engineers in proactive client engagement at all client levels and serving as an escalation Engineer for all levels of client engagement. Responsible for technology lifecycle development, and planning & coordination with various internal/external stakeholders. The Principal Engineer (PE) Role will have ownership for standard and custom solution development initiatives. The PE will Mentor and Assist the Engineering team with systems and device network management certification for Managed Services solutions. The PE role will have close collaboration with Engineering, PMO, Verizon Product Development, and various Verizon and external delivery and support teams. This collaboration includes development of client project designs and providing assistance with implementation of client projects. Provide mentoring, technical training and support for the Lifecycle Engineering and Implementation Engineering teams. Design and support solutions involving, but not limited to, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g.; Virtualization, SDN, NFV) technologies. Analyze, evaluate and communicate network capacity and performance data with the objective of driving improvements to customer's network. Responsible for overseeing customer network documentation such as solution design document, record of change, and network diagrams. Serve as the escalation engineer to Tier 3 support for customer incidents. Responsible for presentations and demonstrations related to technology, process, or client solutions. Requires ownership of solution designs, critical issues as an escalation engineer. Relied on for creative thinking, and problem resolution skills. Position may require after hours support. You have a thorough working knowledge of the following technologies: Routing protocols (BGP, OSPF, OMP, Static Routes, Policy Routing, Route redistribution) Switching (Spanning-Tree, VLANs, Trunking, EtherChannel) QoS (Traffic Shaping, Route-maps, etc.) Security (AAA configuration, Certificates, Network Address Translation (NAT),Access Control Lists (ACLs), VRF segmentation) Cisco SDWAN (Topology Build, Template Creation, HA Configuration, SDWAN,DIA Concepts - Guest Service, Direct Internet Service, Cloud Services, etc.) Wireless/Wifi (WAPS, Wireless Controllers (WLCs), Wireless site surveys, heat map generation) WAN Technologies (MPLS, Broadband, Wireless/5G/LTE/FWA/CradlePoint, Satellite ( StarLink)) VoIP (IP Phones, Gateways, ATAs) F5 Load Balancer (LTM) and F5 VCMP technologies. Cloud - Verizon (Secure Cloud Interconnect (SCI), Verizon Software Defined Interconnect (SDI)(Equinix) , Cisco SDWAN Cloud Onramp for Multicloud Network Troubleshooting Responsible for the protection of Verizon customer proprietary network information and Verizon information assets.

Requirements

Thorough working knowledge of Routing protocols (BGP, OSPF, OMP, Static Routes, Policy Routing, Route redistribution)
Thorough working knowledge of Switching (Spanning-Tree, VLANs, Trunking, EtherChannel)
Thorough working knowledge of QoS (Traffic Shaping, Route-maps, etc.)
Thorough working knowledge of Security (AAA configuration, Certificates, Network Address Translation (NAT), Access Control Lists (ACLs), VRF segmentation)
Thorough working knowledge of Cisco SDWAN (Topology Build, Template Creation, HA Configuration, SDWAN, DIA Concepts - Guest Service, Direct Internet Service, Cloud Services, etc.)
Thorough working knowledge of Wireless/Wifi (WAPS, Wireless Controllers (WLCs), Wireless site surveys, heat map generation)
Thorough working knowledge of WAN Technologies (MPLS, Broadband, Wireless/5G/LTE/FWA/CradlePoint, Satellite ( StarLink))
Thorough working knowledge of VoIP (IP Phones, Gateways, ATAs)
Thorough working knowledge of F5 Load Balancer (LTM) and F5 VCMP technologies.
Thorough working knowledge of Cloud - Verizon (Secure Cloud Interconnect (SCI), Verizon Software Defined Interconnect (SDI)(Equinix) , Cisco SDWAN Cloud Onramp for Multicloud)
Thorough working knowledge of Network Troubleshooting
Bachelor’s degree or four or more years of work experience.
Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

Nice To Haves

Degree in Engineering, Telecommunications, or Technology related field.
Ability to lead and drive projects to completion and balance multiple work assignments simultaneously.
Critical thinking, problem solving abilities, and decision-making skills.
Ability to lead technical discussions with a group of individuals in the industry with varying technical positions.
Ability to work well both independently and in diverse teams.

Responsibilities

Create client solutions based on business requirements.
Mentor and assist the entire Network Engineering (NE) team in the development and implementation of client solutions.
Develop fault and performance management policies and automation rules.
Assist Network Engineers in proactive client engagement at all client levels.
Serve as an escalation Engineer for all levels of client engagement.
Oversee technology lifecycle development, and planning & coordination with various internal/external stakeholders.
Have ownership for standard and custom solution development initiatives.
Mentor and Assist the Engineering team with systems and device network management certification for Managed Services solutions.
Collaborate with Engineering, PMO, Verizon Product Development, and various Verizon and external delivery and support teams.
Develop client project designs and provide assistance with implementation of client projects.
Provide mentoring, technical training and support for the Lifecycle Engineering and Implementation Engineering teams.
Design and support solutions involving WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual technologies.
Analyze, evaluate and communicate network capacity and performance data to drive improvements to customer's network.
Oversee customer network documentation such as solution design document, record of change, and network diagrams.
Serve as the escalation engineer to Tier 3 support for customer incidents.
Provide presentations and demonstrations related to technology, process, or client solutions.
Take ownership of solution designs and critical issues as an escalation engineer.
Utilize creative thinking and problem resolution skills.
Provide after hours support as needed.
Protect Verizon customer proprietary network information and Verizon information assets.