Principal Engineer – Global Network Services Technology
About The Position
Our Technology organization is a strategic growth engine for the enterprise providing the secure, resilient, always-on digital foundation that powers global commerce. A central priority for American Express is the modernization of its Global Payment and Card Network—the critical backbone that connects consumer transactions with merchants, acquirers, and card issuers worldwide. This transformation is enabling new products, new markets, and expanded global reach. At the core of this ecosystem is the Payments Network Payment platform: a highly resilient, low-latency system that processes millions of transactions daily and thousands per second, operating 24x7, 365 days a year with uncompromising availability and performance. Simultaneously, Amex Technology is advancing the next generation of AI-driven capabilities, embedding intelligent automation, agentic workflows, and data-driven decisioning into mission-critical platforms. We are building enterprise-grade AI frameworks, governance models, and shared infrastructure that enable responsible autonomy at scale, while meeting the highest standards for reliability, explainability, and regulatory compliance. In close partnership with product, design, and business leaders, Technology delivers secure, explainable, reliable, and compliant AI solutions that reduce operational friction, strengthen decision-making, and redefine how customers interact, transact, and grow. Together, we are leveraging innovation, data, and responsible AI to shape the future of commerce while upholding the trust that has defined American Express for generations. As a VP Principal Engineer, you will be a senior technical leader within Amex Technology. You will shape the long-term architectural vision for enterprise platforms spanning payments, Advanced AI-enabled systems, and cloud native distributed infrastructure. Your mandate is to define how complex, high-scale systems are designed, integrated, governed, and evolved to support both current and future business strategies. You will operate at the intersection of executive strategy and deep technical execution. You will influence enterprise roadmaps, define architectural guardrails, and establish standards that drive consistency and excellence across portfolios. You serve as a trusted advisor and partner to engineering, product, and business executives—ensuring technology decisions balance innovation, risk management, cost efficiency, and long-term sustainability. This is a highly strategic, deeply technical leadership role with broad architectural ownership and significant enterprise impact. This role carries broad architectural ownership and enterprise-level impact. While not primarily a people-management position, you lead through technical authority, mentorship, and influence—raising the engineering bar across the organization.
Requirements
- Senior technical leader within Amex Technology
- Deep technical execution
- Technical authority, mentorship, and influence
Responsibilities
- Shape the long-term architectural vision for enterprise platforms spanning payments, Advanced AI-enabled systems, and cloud native distributed infrastructure.
- Define how complex, high-scale systems are designed, integrated, governed, and evolved to support both current and future business strategies.
- Influence enterprise roadmaps, define architectural guardrails, and establish standards that drive consistency and excellence across portfolios.
- Serve as a trusted advisor and partner to engineering, product, and business executives—ensuring technology decisions balance innovation, risk management, cost efficiency, and long-term sustainability.
- Lead through technical authority, mentorship, and influence—raising the engineering bar across the organization.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
