Principal Engineer, AI Architect

LivePersonNew York, NY
$190,000 - $210,000Remote

About The Position

LivePerson is seeking a Principal Engineer, AI Architect to design and implement the latest Generative AI based solution, reporting directly to the Head of Architecture. This role involves working with the innovation team and other Principal engineers, and the engineer will be instrumental in shaping the AI vision of LivePerson. The goal is to deliver the next-generation of Conversational AI (CAI) by leveraging and creating the latest in Generative AI technology.

Requirements

  • 13+ years building full-stack applications with Java and Node.js
  • Bachelor's or Master's degree in Computer Science, Communications, or related field
  • 7+ years designing and architecting enterprise-grade SaaS Products
  • 5+ years shipping AI products to production
  • Deep experience with cloud platforms
  • Proven track record leading engineering team as technical expert

Nice To Haves

  • Python and Vue.js are a plus
  • GCP experience is a plus
  • Background in data analytics and reporting tools, especially for contact centers and conversational analytics

Responsibilities

  • Architect and build next-generation Conversational AI products that push the boundaries of what's possible
  • Lead and mentor engineering teams, setting technical direction and best practices
  • Partner with Product to shape requirements and translate vision into scalable solutions
  • Design cloud-native architectures that are resilient, scalable, and built for the future
  • Integrate cutting-edge AI tools and services, championing their adoption across the team
  • Drive engineering excellence through comprehensive test automation and quality-first delivery

Benefits

  • Medical, Dental, and Vision Insurance
  • Wellness Resources
  • Employee Assistance Program (EAP)
  • 401(k) Retirement Plan
  • HSA & FSA Plans
  • Employee Stock Purchase Program (ESPP)
  • Basic and supplemental life insurance
  • Accidental Death & Dismemberment (AD&D) insurance
  • Long-term and short-term disability insurance coverage
  • Legal plan
  • Identity theft protection plan
  • Critical illness supplemental insurance
  • Access to internal professional development resources
  • Flexible Paid Time Off (PTO)
  • Paid Public Holidays
  • Generous Parental Leave Policy
  • Fertility services
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