Principal DevOps Engineer

ZoomInfo Technologies LLC•San Francisco, CA

23h•$155,400 - $244,200•Remote

About The Position

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. Define the technical vision and multi-quarter roadmap for cloud infrastructure, aligned with engineering and business goals Lead architecture and design for cross-team initiatives, driving decisions through RFCs and design reviews Build and evolve internal platform products that make engineering teams faster and safer, and own their full lifecycle Deploy and manage infrastructure hands-on through infrastructure as code, across cloud and container platforms Own reliability for critical infrastructure: define SLOs, lead complex incidents, and drive postmortem actions to completion Drive cost efficiency and capacity planning across cloud providers Embed security, compliance, and policy as code into the platform by default Apply AI and agent-based tooling to automate operations and improve developer experience Mentor senior engineers, grow technical leaders, and set standards for code, documentation, and operations Partner with engineering leadership and product teams, influencing direction without direct authority

Requirements

10+ years in infrastructure, platform, or SRE engineering, including experience operating at Staff or Principal scope
Proven record of leading large, cross-team infrastructure initiatives from ambiguous problem to production
Deep expertise in at least one major cloud (GCP or AWS) and working knowledge of a second
Expert-level Kubernetes: designing, scaling, upgrading, and troubleshooting production clusters (GKE or EKS)
Strong infrastructure as code practice with Terraform, including module design and state management at scale
Strong software engineering skills in Go or Python, with a maintained production codebase
Solid networking fundamentals: VPC design, routing, DNS, load balancing, service mesh (Istio or similar)
Experience building observability at scale (Datadog, Prometheus, OpenTelemetry)
GitOps and CI/CD experience (ArgoCD, Flux, or similar)
Excellent written and spoken English, with the ability to explain complex tradeoffs clearly in documents and async channels

Nice To Haves

Experience with AI/LLM platform infrastructure or agent-based automation
Managed data services at scale (e.g. MongoDB Atlas, Cloud SQL, Kafka)
Secrets management and policy as code (e.g. Akeyless, Vault, OPA)
FinOps experience with measurable savings
Experience in a globally distributed engineering organization

Responsibilities

Define the technical vision and multi-quarter roadmap for cloud infrastructure, aligned with engineering and business goals
Lead architecture and design for cross-team initiatives, driving decisions through RFCs and design reviews
Build and evolve internal platform products that make engineering teams faster and safer, and own their full lifecycle
Deploy and manage infrastructure hands-on through infrastructure as code, across cloud and container platforms
Own reliability for critical infrastructure: define SLOs, lead complex incidents, and drive postmortem actions to completion
Drive cost efficiency and capacity planning across cloud providers
Embed security, compliance, and policy as code into the platform by default
Apply AI and agent-based tooling to automate operations and improve developer experience
Mentor senior engineers, grow technical leaders, and set standards for code, documentation, and operations
Partner with engineering leadership and product teams, influencing direction without direct authority