Principal DevOps Engineer

Pilot Thomas Logistics • Boston, MA

4d • Hybrid

About The Position

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Principal DevOps Engineer Boston, MA | Hybrid | Onshape Onshape , a PTC SaaS business, is redefining how professional engineers design, collaborate and manage product data in the cloud. Our platform brings the best of modern SaaS collaboration to 3D CAD — think SolidWorks meets GitHub meets Google Docs — and is used globally by teams building the next generation of products. We are looking for a Principal DevOps Engineer to help scale and operate the global cloud platform behind Onshape’s collaborative CAD and data management service. This is a hands-on technical leadership role for someone who enjoys solving complex infrastructure challenges, building automation, improving reliability and keeping large-scale SaaS systems secure, performant and resilient. You will work closely with a highly technical team in Boston’s Seaport District to create a low-touch, highly automated cloud environment. The ideal candidate is self-motivated, deeply hands-on with Linux and cloud operations, comfortable digging into code and infrastructure, and excited to raise the bar for deployment, monitoring, security and operational excellence across a global SaaS platform. Why This Role Matters Operate and evolve the cloud platform behind a globally used SaaS product. Focus on AWS infrastructure, automation, Linux operations, Kubernetes platforms, security, compliance, and operational excellence. This role is distinct from SRE and is centered on infrastructure and platform operations rather than Java application reliability. What You Will Own Large-scale AWS cloud infrastructure operations Terraform and configuration management using Ansible/Puppet Linux fleet management and automation Kubernetes and cloud-native platform operations Operational tooling, observability implementation and platform supportability Security, compliance, GovCloud, ITAR and FedRAMP support Cloud scalability, capacity planning and cost optimization Technical leadership and mentoring across engineering teams Key Responsibilities Operate and improve cloud infrastructure supporting thousands of cloud resources Build low-touch, highly automated operational environments Eliminate manual operational toil through engineering Manage infrastructure as code and configuration management standards Improve deployment consistency, disaster recovery and operational readiness Partner with security teams on hardening and compliance initiatives Create self-service capabilities that enable engineering teams to move faster Influence platform standards and operational best practices

Requirements

• 10+ years in Cloud Operations, Platform Engineering, Systems Engineering or DevOps
• Strong AWS experience at production scale
• Expert Linux administration and troubleshooting
• Terraform expertise
• Ansible, Puppet or Chef experience
• Kubernetes operational experience
• Python, Bash or Go automation skills
• Production on-call and incident response experience

Nice To Haves

• MongoDB, Elasticsearch or similar platforms
• GovCloud, FedRAMP or ITAR environments
• GitOps and platform engineering experience
• Cloud cost optimization and FinOps
• Java application operational support

Responsibilities

• Operate and improve cloud infrastructure supporting thousands of cloud resources
• Build low-touch, highly automated operational environments
• Eliminate manual operational toil through engineering
• Manage infrastructure as code and configuration management standards
• Improve deployment consistency, disaster recovery and operational readiness
• Partner with security teams on hardening and compliance initiatives
• Create self-service capabilities that enable engineering teams to move faster
• Influence platform standards and operational best practices

Benefits

• medical, dental and vision insurance
• paid time off and sick leave
• tuition reimbursement
• 401(k) contributions and employer match
• flexible spending accounts
• life insurance
• disability coverage
• commuter subsidy
• employee share purchase program (ESPP)

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed