Principal Data Scientist, Bank Customer Protection Debit & Claims
About The Position
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. The Bank Customer Protection Debit & Claims Data Science team builds the machine learning models that help our customers spend safely and get back on track if an issue does occur with their payments. We are constantly looking for ways to get ahead of fraudulent actors and scams before they have a negative impact on customers by analyzing historical transaction activity, account usage, merchant patterns and other data for signals that something is amiss. We use a variety of techniques, including representation learning and gradient boosting machines, to build purpose-built models that power our real-time decision systems. This role will bring these and other methodologies to bear to take our claims processing systems to the next level to get faster, smoother resolutions for our customers.
Requirements
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 5 years of experience performing data analytics
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 3 years of experience performing data analytics
- A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field)
Nice To Haves
- Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 3 years of experience in data analytics, or PhD in “STEM” field (Science, Technology, Engineering, or Mathematics)
- At least 3 years’ experience with machine learning for predictive tasks
- At least 3 years’ experience in Python
- At least 1 year of experience with SQL
- At least 1 year of experience working with AWS
- Experience coordinating data science projects in cross-functional teams
- Experience applying LLMs to solve real-world problems
Responsibilities
- Partner with a cross-functional team of data scientists, analysts, software engineers, and product managers to deliver a product customers love
- Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
- Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
- Flex your interpersonal skills to translate the complexity of your work into tangible business goals
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
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What This Job Offers
Job Type
Full-time
Career Level
Principal
