Principal Data Scientist, AI Engineering

American Airlines • Dallas, TX

1d • Onsite

About The Position

The Principal AI Engineering Data Scientist leads AI engineering efforts and is responsible for building high performing, continuously improving, value adding agents using key techniques such as Evaluations, Observability, and appropriate drift monitoring metrics. You will define and enforce reference architectures and standards for agent frameworks, tool APIs, prompt/version management, and deployment patterns. You will work with a highly technical team ensuring agent designs meet requirements for reliability, latency, cost efficiency, and maintainability in production environments leveraging data science techniques.

Requirements

• Advanced degree in AI, Machine Learning, Statistics, Data Science, Computer Science, or related technical discipline
• 5 years of experience using Python and/or Typescript to develop and implement machine learning/AI solutions
• 3 years of experience leading AI projects, either formally or informally
• Proven ability to build, cultivate and promote strong relationships with IT counterparts, business partners and external groups
• Ability to drive for results with an aptitude for engaging employees in multiple workgroups
• Ability to prioritize a large list of potential projects within an environment of limited resources
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Ability to think strategically and use sound judgment and initiative in making decisions
• Ability to concurrently handle multiple responsibilities while working with others
• Excellent analytical, planning and organizational skills
• Experience working with Agile project management methodologies and tools

Nice To Haves

• Experience building and deploying agentic analytics solutions for one or more of the following airline business domains Loyalty, Marketing, Sales, Partnerships Contact Centers, Digital, Corporate functions Airport Operations Crew Planning and Scheduling Operations Control and Irregular Operations Technical Operations Network and Revenue Planning
• 2+ years of experience using Natural language processing (NLP) and GenAI technologies
• 2+ years of experience developing and leveraging MLOps and LLMOps techniques
• 2+ years of experience developing LLM models in a Cloud environment
• 2+ years of experience working closely with software engineering teams to implement complex AI solutions

Responsibilities

• Lead initiatives to continuously improve policies, procedures and technology solutions impacting our customers and team members
• Provide technical leadership and vision for agentic solutions for the AI Engineering team and the company
• Lead AI Engineering teams in developing and rolling out industry-leading AI agents, tools and systems that drive reliability and profitability for the business
• Champion delivery transformation initiatives to deliver value faster
• Build strong relationships and creditability with business leaders; work with business partners to identify opportunities to apply advanced AI solutions to business needs
• Assist teams in deriving value-add insight from relevant data; interpret and present new insights to business leaders
• Provide technical guidance and mentoring to team members inside and AI Engineering
• Identify technical gaps within the AI Engineering team and orchestrate training efforts to advance AI Engineering’s technical excellence
• Identify, execute, and measure impact of opportunities for competitive advantage through innovation; bring in novel techniques with first-of-a-kind application

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Principal