Principal Customer Quality Engineer

GlobalFoundries•Essex, VT

31d•$85,000 - $146,000

About The Position

The Customer Quality Engineering (CQE) team provides leadership and technical support on quality and reliability issues to internal and external customers and works closely with the Fab teams to ensure we have robust quality systems and processes to deliver on business commitments. In this role, you will provide technical leadership to drive quality and reliability issues and improvement opportunities to closure. You will also have the opportunity to work with cross-functional teams and other GlobalFoundries Fabs to drive strategic initiatives that directly impact customer satisfaction.

Requirements

Education – Engineering or Technology-related bachelor's degree
Experience - minimum of 4-5 years of diverse relevant skills (Process Engineering, Tech Development, Reliability, Process Integration)
Experience in semiconductor manufacturing process and quality systems
Strong communication skills
Fluency in English Language – both written & verbal
Strong organizational skills; demonstrated ability to manage multiple tasks simultaneously and able to react to shifting priorities to meet business needs.
Results oriented and focused on quality of work
Excellent structured problem-solving skills
Strong presentation and technical writing skills, as well as verbal communication skills.

Nice To Haves

Master's degree in engineering / STEM related field
Previous audit experience and/ or experience with IATF16949 or VDA6.3 audit standards
Ability to work effectively and efficiently with diverse teams and clients
Project management skills - i.e., the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.

Responsibilities

Drive cross-functional teams to address and close all Quality issues raised by clients; contribute to similar in-fab issue resolution
Effectively communicate status of Quality-related tasks, projects and metrics to upper management, customers, and internal teams
Lead quality meetings with GF internal teams or with customers
Work across functional teams in Quality, Manufacturing, Sales, Supply and others, both within Fab 9 and across all fabs
Establish Standard Work quality-related continuous Improvement activities and Key Performance Indicators (KPIs)
Serve as focal point for bringing the “voice of the customer” to other Fab 9 teams
Planning and coordination of customer audits; Follow-up on internal audits CAR closure and ensure effectiveness in corrective actions implemented.
Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
Other duties as assigned by manager.