Principal CRO and Web Analyst

Datadog•New York, NY

6d•$153,000 - $204,000•Hybrid

About The Position

The Principal CRO and Web Analyst will drive the insights, measurement, and experimentation that shape Datadog’s website roadmap and improve how users discover, learn, and convert. You’ll use data to uncover opportunities, size impact, guide prioritization across high-value pages and journeys, and inform audience segmentation and personalization. This role combines analytical depth, clear storytelling, and hands-on execution across testing and optimization while shaping the experimentation culture and strategy that the broader team operates within. You’ll partner closely with Marketing, Product, and Web Engineering to deliver measurable gains in engagement and conversion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

10+ years of professional experience, including 6–8 years in conversion rate optimization, web analytics, experimentation, or a related field
Strong analytical and problem-solving skills, with the ability to turn data into clear narratives and decisions
Experience with user behavior data, funnel reporting, audience segmentation, and testing methodologies
Experience with analytics and experimentation tools such as GA4, Metabase, Datadog Digital Experience tools, VWO, or similar platforms
Comfortable influencing cross-functional teams and senior stakeholders, guiding prioritization and investment decisions using data
Strong attention to detail and high standards for data accuracy, instrumentation, and measurement integrity

Responsibilities

Own website analytics, KPI frameworks, and user behavior insights to inform the website roadmap
Identify performance gaps using data, benchmarks, funnel analysis, and user behavior patterns
Translate insights into clear recommendations, prioritization frameworks, and experimentation plans
Define and scale Datadog’s web experimentation program, including testing strategy, methodology, and best practices
Improve engagement and conversion through testing, optimization, segmentation, and personalization initiatives
Partner with Marketing, Product, and Engineering to align experimentation with business priorities and present findings to senior leadership