Principal CoreValve Therapy Development Specialist (Bay Area & Central Coast)

Medtronic

3d•$140,000 - $150,000•Remote

About The Position

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. The CoreValve Principal Therapy Development Specialist (TDS) provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. The CoreValve Therapy Development Specialist works closely with implanting teams and the Medtronic Catheter-Based Therapies (CBT) and CVG field organizations to drive procedural and practice success. This is a remote position, but the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Requirements

A High School Diploma plus 11+ OR Associate’s Degree and 9 + OR Bachelor’s degree and 7+ years clinical or sales experience; selling or supporting interventional cardiology, vascular or surgical products, with at least 3 years’ of such experience in an industry setting
Valid driver's license
Possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level)

Nice To Haves

Associate’s Degree in engineering, nursing, or the sciences
Bachelor’s Degree in business or science
Experience with wires, balloons, catheters, stents
Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology
Experience communicating product’s market advantages to physicians and hospital administration
Experience managing multiple accounts
Experience teaching and educating medical personnel, peers and technical support personnel
Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms)
Expertise with Microsoft Outlook, Excel, Word and PowerPoint
Excellent influencing and consulting skills
Excellent interpersonal and written communication skills
Ability to make timely and sound decisions
Strong project management skills with experience coordinating programs
Thorough working knowledge of medical terminology, medical procedures and the medical device industry
Excellent customer service skills
Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Excellent interpersonal, written and verbal communication skills
Strong work ethic in accomplishing objectives of the position
Ability to travel with overnight stay up to 50-75% of the time (geography variability)
Able to lift 20 pounds
Extended periods of time doing computer-based work
Hearing, sight and speaking ability
Ability to use computers and CT reconstruction programing
Ability to travel extensively by car and plane.
Sitting, standing 8 hours/day
Wear lead apron for long periods of time (2-3hrs on average)
Ability to operate a moving vehicle
Ability to work in Cath Labs or O.R.’s with radiation exposure
Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Provide clinical expertise for TAVR implanting centers, including “scrubbing in” for TAVI implant procedures to assist with loading valves onto delivery catheter, and providing technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes
Provide support for site performance and to facilitate safe growth.
Assist in education and training activities with physicians, hospital support staff and Medtronic personnel.
Stay abreast of and communicate clinical data regarding Medtronic products and TAVR therapy
Post approval, collaborate and strategize with territory sales representative and CVG field organization in achieving sales targets and implementing business plans
Provide quality technical support to help sites achieve procedural success
Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance
Provide technical leadership for TAVR device procedures.
Educate implanting teams on proper indications for TAVR procedures.
Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise.
Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions
Knowledge of Clinical trial protocols and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices
Develop and maintain comprehensive clinical and technical product knowledge.
Understands current published TAVR and relevant literature.
Recognize and understand competitive products, industry trends, and CBT/CVG portfolio.
Liaison with R&D for technology improvements and next generation needs
Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated TAVI procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post TAVI procedure
Provide education on safe and effective use of Medtronic products
Educate/train hospital staff with proper valve loading instruction
Support district sales strategy working with sales representatives and managers to achieve business plans within CBT business unit and broader CVG organization.
Contribute to the development of a strong team effort
Ensure comprehensive technical and customer support within territory to maintain superior customer service levels and effective time management
Assist with customer management of inventory ordering, shelf stock, and returns
Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
Participates in customer/society education meetings and conventions
Respond to customer requests and resolve complaints in a prompt and effective manner
Report and device complaints to proper departments within quality assurance within Medtronic
Help drive and maintain quality initiatives and global best practice initiatives
Maintain high standards of personal presentation and promote a professional personal and company image
Assist in training new hires to Medtronic CBT team
Submit accurate and timely expense reports
Schedule travel arrangements to ensure multiple objectives are accomplished
Maintain hospital eligibility/access with various vendor credentialing services
Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography
Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and other appropriate company personnel
Ensure a professional standard of written and verbal communication at all times

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)