Principal Consultant

CHG Healthcare•Raleigh, NC

11d•$60,000 - $250,000•Hybrid

About The Position

Responsible for developing and delivering strategic consulting and advisory services to CHG’s largest current and future enterprise accounts. Lead discovery, project planning, and delivery for major healthcare organizations — including health systems, payers, medical groups, technology providers, and other industry partners. Own client relationships, strategy, statements of work, and staffing and resource planning, while building relationships with senior leaders, executives, and industry experts internally and externally to drive client strategy that delivers an excellent customer experience and long-term growth. Serve as an informal leader today, with a path toward formally leading multiple consulting teams within CHG. Act as a department liaison for internal and external clients, driving strategy and delivering financial and service results, while maintaining excellent customer service aligned with CHG’s core values.

Requirements

People leadership skills with servant-leader attributes
Decisive, with the judgment to know when to enroll others at the executive level
Comfortable owning results without 100% control of teams — a highly accountable leader with a proven ability to get things done through others
Strong outside sales skills built on a collaborative approach, sales storytelling, and customer listening
Strong business development, written and verbal communication, analytical, and negotiation skills
Excellent internal influence skills — able to build credibility and trust at every level, from division President to front-line client rep
Strong presentation development and delivery skills, with the discipline to let results speak louder than self-promotion
Prioritization skills to manage multiple customers competing for your time
Highly collaborative, with the ability to lead a team and guide each individual’s development
Ability to hold yourself and your team accountable to commitments and results
Ability to handle conflict and resolve issues quickly and effectively
Ability to influence key stakeholders, both internally and externally
Proven track record of driving results, team engagement, and talent development
Estimated up to 20% travel — including client, industry, and CHG office visits
Successful experience in operations management within healthcare, workforce, or provider industries
Successful growth, revenue, and sales experience in a professional or technical field
Good financial and marketing analytical abilities
Bachelor’s degree required
5 to 10 years of related experience in sales and account management, with a staffing or healthcare component
5 to 10 years of people leadership experience
Minimum of 5 years of experience in direct sales of products and/or services

Nice To Haves

Healthcare, health economics and analytics, healthcare software/services, or workforce/staffing experience.
A background in healthcare, physician services, workforce, or healthcare solutions
A proven sales track record
Consulting background
Experience in the medical field, health care industry or locum tenens staffing preferred

Responsibilities

Establish and grow CHG’s advisory services — a fast-growing start-up unit within a well-established organization
Bring the agility to wear multiple hats and deliver on expectations as the practice scales
Lead and professionally develop consultants and delivery team members
Lead client-side engagements on strategic workforce management initiatives
Develop standard processes and operations to deploy advisory services within existing internal and external frameworks
Ensure the team’s adherence to the ECS Sales Process and internal communication framework, collaborating effectively with divisional partners
Own the team’s negotiated contracts, guaranteeing legal, financial, and operational compliance
Use strong internal influence to help divisional client teams build structure, operational plans, and visibility for large clients
Monitor healthcare industry trends and their impact on CHG’s largest clients
Drive client satisfaction, measured and reported annually through the Customer Experience Survey
Develop the annual team budget, production action plans, and revenue growth strategies
Create, drive, and achieve defined sales goals
Build and maintain strong cross-divisional relationships that accelerate client growth
Represent CHG in a variety of professional settings to promote the value of the brand
Develop strategic, consultative partnerships at the client’s executive level
Provide an executive presence at site visits and internal/external quarterly business reviews
Guide the team on monthly ledger read-outs and daily performance to consistently meet financial goals
Support the team in developing and executing successful Client Development plans
Support the creation and execution of a team vision and strategy that motivates action
Build and promote a culture of collaboration and communication across the organization
Set long-term strategic objectives and take responsibility for their execution and success
Create new and better ways for the organization to succeed
Be an example of CHG’s culture, core values, and servant leadership style
Develop and maintain strong C-level relationships that enable strategic sales strategies
Apply knowledge of the business and marketplace to advance the organization’s goals
Act independently while guiding and training others to maximize the volume and value of direct sales
Work without supervision, providing technical guidance when require
Conduct research and analyze data to drive improvements, with an eye on the big picture

Benefits

401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage
Onsite health centers
Corporate wellness programs
Free behavioral health appointments
Flexible work schedules - including work-from-home options available
Recognition programs with rewards including trips, cash, and paid time off
Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
Tailored training resources including free LinkedIn learning courses
Volunteer time off and employee-driven matching grants
Tuition reimbursement programs