Principal Consultant (Public Sector)

Appian Corporation•Atlanta, GA

20d•$100,000 - $225,000•Onsite

About The Position

Appian Customer Success is seeking a Principal Technical Consultant to join their Public Sector team. This role involves engaging with public sector clients post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. The consultant will lead projects throughout the entire lifecycle, including defining, designing, developing, and implementing custom software and AI solutions. Responsibilities include working in an agile environment, understanding client business processes and technical needs, launching relational data models, developing APIs for system integration, partnering with Appian Architects and Technical Delivery Managers, and mentoring consultants. The role also involves brainstorming AI use cases, implementing Appian's AI tools using RAG, agentic workflows, prompt engineering, and generative models, collaborating with client technical teams and business users, and driving adoption by empowering clients to become self-sufficient. Appian is committed to fostering a culture of Intensity and Excellence, where employees are encouraged to set high standards, approach challenges with ambition, and achieve the best results together. The Customer Success team offers support and growth opportunities for individuals passionate about technology and strategic problem-solving.

Requirements

US Citizenship
7+ years of experience with hands-on software development or technical consulting
B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
Passion for mentoring/developing others and experience leading teams through post-sale software implementation
Ability to work with clients to define business processes and gather functional and technical system requirements
Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
Basic understanding of object oriented programming
Experience working with relational databases and database design/data modeling
SQL skills (writing queries, joins, views, etc)
Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services

Nice To Haves

Familiarity with Amazon Web Services (AWS)
Familiarity with Artificial Intelligence (AI)
Familiarity with Analytics
Familiarity with Machine Learning
Familiarity with Google Cloud
Familiarity with Application Integration
Familiarity with Database
Familiarity with Developer Tools
Familiarity with Management & Governance
Familiarity with Elastic Containers

Responsibilities

Lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform.
Work within an agile environment to understand client’s business processes and technical needs.
Launch new relational data models in production.
Develop APIs to integrate with multiple systems.
Partner with Appian Architects and Technical Delivery Managers.
Lead and mentor consultants through fast-paced software implementations.
Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models.
Collaborate with client’s technical teams and business users throughout the entire software and development life cycle.
Drive adoption by empowering clients to become self-sufficient with building process applications.