The Northrop Grumman Classified Solutions team is seeking a Principal Computer Systems Analyst - Windows to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our San Diego, CA location. Responsibilities will include but not be limited to the following: Perform as a Principal Computer Systems Analyst - Windows in support of classified government contracts. Exhibit good communication skills, an energetic approach, and patience with customers. Establish and maintain customer satisfaction according to defined objectives while adhering to established policies. Report task statuses as required for all recurring and non-recurring efforts in written and verbal format. Support multiple networks, ensuring necessary Windows administration tasks are completed; coordinate with others as necessary, working under minimal direction. Maintain operations of multi-user computer systems working with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber management. Assist with the review of internal customer requirements and make recommendations for hardware, software, and system component purchases. Maintain and provide reliability of systems through installation, upgrading/patching, monitoring, problem resolution, and configuration management. Ensure system compliance via Group Policy or other technologies. Provide and maintain backup and recovery services, manage file systems and disk space, and manage virus protection on a routine basis. Test new releases of products to ensure compatibility and minimize user impact. Develop and maintain technical documentation of system processes and procedures. Adhere to strict Information Systems security guidelines in all cases, supporting Computer Security with inputs to documentation, as required. Maintain security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM). Work across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems. Support environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.). Raise issues that require senior level attention or involvement. Lift and move equipment up to 50 pounds. Work after hours and weekends, as needed. Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site, full-time at our Rancho Carmel, CA campus.
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Job Type
Full-time
Career Level
Principal
Education Level
High school or GED