Prin Community Affairs Mgr

Consumers Energy•Multiple Locations, MI

3d•Hybrid

About The Position

The Principal Community Affairs Manager is responsible for developing and/or maintaining strong relationships with local government, business and community stakeholders while also acting as a leader and subject matter expert for the team. The incumbent shares accumulated knowledge and experience to help strengthen the team, takes on a variety of roles to ensure the company is recognized as a world-class performer delivering hometown service, and will think, act and carry themself as a customer advocate and company ambassador, always protecting Company reputation and brand.

Requirements

Plan and lead public meetings on behalf of the Company
Communication, public speaking, writing and problem-solving abilities
Ability to collaborate within a diverse audience
Knowledge of utility best practices and procedures
Knowledge of social media practices to leverage company brand
Work independently, proactively and effectively within territory time-management skills
Knowledgeable in responding to urgent and unplanned events
Bachelor's degree in Public relations, communications or related area of study and 7+ years of experience developing relationships with local government, chambers of commerce, economic development organizations and other community organizations, Presenting company information, & budgetary responsibility.
Bachelor's degree in Public relations, communications or related area of study and 9+ years of experience developing relationships with local government, chambers of commerce, economic development organizations and other community organizations, Presenting company information, & budgetary responsibility.
Associate's degree in Public relations, communications or related area of study and 11+ years of experience developing relationships with local government, chambers of commerce, economic development organizations and other community organizations, Presenting company information, & budgetary responsibility.

Responsibilities

Plan, direct, communicate and collaborate with company executives to maximize the brand and key strategic relationships
Maintain and strengthen corporate citizenship inspiring coworkers closest to the work to participate in volunteer activities to promote the Company's priorities and brand
Engage with municipalities, communities and economic development organizations and associations by cultivating trusted relationships - establish self as key point of contact when leaders of those organizations need information or assistance - and proactively promote, engage and educate about projects, forestry, renewable development and other Company initiatives and goals
Serve as goal owner, tracking in Planner, COMET or appropriate locations
Gain favorable visibility and recognition through leadership and/or engagement in strategic community events, looking for new opportunities to promote the Company brand
Serve as subject matter expert in dealing with complex customer complaints to appropriate operations personnel for quick and effective mitigation
Develop and track Business Plan Deployment goals, schedule operating reviews and assist team members to be successful
Maintain and own budget for regional team & approve sponsorships
Coordinate franchise schedule and collaborate with team to ensure agreements are signed and returned to corporate legal team prior to expiration of previous agreement
Assist with corporate philanthropic efforts through identification of strategic and tactical grant and sponsorship opportunities that align with company goals and priorities as well as review of Foundation grant and sponsorship requests.
Collaborate with renewable project coordinators to enhance community engagement by building trust, ensuring clear and transparent communication, and involving local stakeholders early in the planning and development process.
Work closely with the engagement team to develop and implement strategic plans that guide major project initiatives, strengthen community outreach efforts, and ensure consistent, proactive communication with key stakeholders.
Other duties as assigned or may be necessary