Principal Clinical Specialist, Coronary Renal Devernation - Louisville, KY

MedtronicLouisville, KY
$120,000 - $120,000Remote

About The Position

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Bring your clinical talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in clinical and sales support as we engineer the extraordinary and change lives.

Requirements

  • High School Diploma and 11 years clinical or sales experience in healthcare OR Associate Degree and 9 years of clinical or sales experience in healthcare OR Bachelor's Degree and 7 years of clinical or sales experience in healthcare
  • Must be able to travel up to 70% of the time within regions
  • Valid driver's license is essential for this role.
  • Must have a valid driver's license and active vehicle insurance policy.
  • U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).

Nice To Haves

  • Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
  • Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
  • Strong project management skills and experience coordinating and executing marketing programs.
  • Excellent interpersonal, written, and verbal communication skills.
  • Excellent work ethic
  • Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
  • Excellent customer service skills and problem resolution skills.
  • Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

  • Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio.
  • This position will be the customer's first line contact for the CRDN daily operations at assigned accounts.
  • Sales Support for CRDN business units and will assist with the implementation of the sales strategy of the remaining CRDN business units.
  • Support the regional CRDN sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans.
  • The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
  • Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
  • Receives technical inquiries by telephone.
  • Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic CRDN products when appropriate, etc.)
  • Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating: One-on-one training sessions, In-service education programs, Seminars and/or outside symposiums
  • Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives.
  • Provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”).
  • During/following cases: Complete necessary documentation and phone calls (customer service).
  • Update sales representatives concerning cases.
  • Immediately notifies representatives regarding issues or problems requiring follow-up.
  • Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
  • Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
  • Maintains open, effective communication with all district personnel, customers, and other Medtronic employees
  • Performs other related duties as assigned

Benefits

  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement
  • Capital Accumulation Plan
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