Principal, Clinical Product

Headway

8h•$170,000 - $265,000

About The Position

Headway is building a mental healthcare platform intended to make care more accessible. Its software supports more than 85,000 providers across all 50 states and serves over 1 million patients. The company has automated administrative tasks such as credentialing, claims, and payment reconciliation and is developing tools for therapists to manage their practices, help patients find therapists, and support care delivery at scale. The Principal, Clinical Product embeds behavioral health expertise into the design, governance, and evolution of Headway’s digital platform. This person ensures products are clinically sound, ethically designed, compliant with evolving standards, and aligned with patient-safety and quality best practices. Working at the intersection of clinical care, AI innovation, and product strategy, the role translates behavioral health workflows into scalable digital solutions for clinicians and patients. The position is intended for a licensed psychiatrist or psychologist experienced in partnering with product and engineering teams to build AI-enabled healthcare tools.

Requirements

Active, unrestricted license as a psychologist (PhD/PsyD) or psychiatrist (MD/DO).
At least 6 years of post-graduate clinical experience.
Direct experience partnering with product and engineering teams to build AI-enabled healthcare tools.
Experience with AI governance, risk frameworks, or clinical safety standards for AI.
Experience at a high-growth startup or technology company.
Strong analytical instincts, including the ability to define and defend metrics and use data to change a decision.
Clear communication skills, including explaining clinical concepts to teams without healthcare backgrounds and influencing decisions without formal authority.

Nice To Haves

Background in behavioral health quality or patient safety programs.
Hands-on work with claims data, outcomes measurement, or measurement-informed care.
Experience presenting to health plan or health system leadership, or at industry conferences.

Responsibilities

Embed with product teams on high-priority initiatives, contributing clinical input from problem definition through launch.
Translate complex clinical workflows into requirements that engineers and designers can build against.
Apply clinical judgment to AI-enabled features, defining safe, useful, clinically appropriate behavior and how to evaluate it.
Help define clinical quality, patient safety, and good outcomes on the platform, and make them measurable.
Monitor product performance across provider adoption, patient experience, and clinical quality, using data and direct input from clinicians and patients.
Partner with Data and Analytics to turn ambiguous questions into insights that influence product decisions.
Align product, design, data, and engineering teams on clinical tradeoffs and keep decisions moving.

Benefits

Equity compensation and meaningful ownership opportunities through equity.
Medical, dental, and vision coverage.
HSA/FSA.
401(k).
Work-from-home stipend.
Therapy reimbursement.
16 weeks of parental leave for eligible employees.
Carrot Fertility annual reimbursement and membership.
13 paid holidays each year and a holiday break during the week between December 25 and December 31.
Flexible PTO.
Employee Assistance Program (EAP).
Training and professional development.
Comprehensive health and wellness benefits and retirement savings.