Principal Client Solutions Architect

Introhive

1d • Remote

About The Position

Introhive is hiring a Principal Client Solutions Architect to act as the senior technical and solution authority for our most strategic client and prospect engagements. This senior client‑facing role sits at the intersection of technology, business strategy, and measurable value. You’ll move enterprise conversations from feature demos to deep technical and strategic workshops that prove how Introhive can integrate within a client’s ecosystem and deliver measurable impact. Our enterprise clients need to understand how Introhive fits into their CRM, data, privacy, and security environments, and how it will drive ROI and growth. You will help them find those answers and create the technical confidence needed to move forward. This is not a traditional Solutions Consultant role. It’s an advanced architecture position for someone who defines, designs, and communicates value‑driven solutions that build executive trust.

Requirements

• 10+ years’ experience in solutions architecture, pre‑sales, or professional services roles in complex B2B SaaS or enterprise environments
• Extensive expertise in data, CRM, API integration, and enterprise architecture
• Executive presence. Highly adept at leading strategic and technical sessions with senior stakeholders
• Advanced solution design skills grounded in real‑world feasibility and measurable impact
• Ability to turn business objectives into actionable technical requirements
• Deep familiarity with security, privacy, and compliance frameworks
• Consultative acumen. Able to challenge assumptions constructively, and quickly and sustainably inspire confidence
• Proven record of cross‑functional collaboration with Sales, Product, Engineering, Customer Success and Services teams
• Ability to simplify complexity for business leaders while increasing clarity for technical teams
• A passion for team leadership and mentorship, raising the technical and consultative standard

Nice To Haves

• Familiarity with systems such as Salesforce, Microsoft Dynamics, and related CRM ecosystems
• Exposure to relationship intelligence, analytics, or data enrichment technologies
• Experience in professional services, legal, or financial sectors
• Understanding of AI‑driven or data‑automation platforms

Responsibilities

• Lead Strategic Technical Discovery and Workshops
• Conduct deep technical and business discovery with enterprise clients
• Map systems, integrations, and dependencies to clarify the environment
• Facilitate clear, high‑impact conversations that reduce risk and accelerate consensus
• Architect Scalable, Client-Centred Solutions
• Translate complex business goals into actionable solution designs
• Define early‑value use cases, integrations, and reporting workflows
• Ensure proposed architectures are commercially viable and technically sound
• Translate Discovery into Execution Clarity
• Produce precise, builder‑ready technical specifications
• Partner with Professional Services to maintain alignment throughout delivery
• Turn ambiguity into structured technical and business clarity
• Establish Technical Credibility
• Lead discussions on enterprise data privacy, InfoSec, and systems integration
• Explain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architectures
• Build trust across executive and technical stakeholders
• Connect Capabilities to Business Outcomes and Value
• Convert complex product capabilities into clear value‑based narratives
• Identify and communicate high‑value, quick‑win use cases for early results
• Support “land and expand” strategies that drive measurable impact
• Support Strategic Sales, Renewal and Expansion
• Provide technical leadership on high‑value deals, renewals, and expansions
• Collaborate cross‑functionally with Sales, Customer Success, and Services
• Reconnect solution design to business outcomes for at‑risk or strategic clients
• Elevate Consulting Standards
• Model world‑class solutioning and discovery practices
• Mentor peers and develop reusable frameworks for consistency and impact
• Share learnings to strengthen the technical credibility across the GTM team
• Feed Field Insights Back into Product and GTM Strategy
• Communicate recurring patterns, integration gaps, and client challenges to Product and Marketing teams
• Turn on-the-ground intelligence into practical recommendations for product and go-to-market strategy

Benefits

• room to grow
• tools to succeed
• a team that’s got your back

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed