Principal Business Systems Analyst - Remote
About The Position
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. As a Principal Business Systems Analyst within UnitedHealthcare Medicare & Retirement, you will lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery. Partnering closely with business, product, engineering, data science, and architecture teams, you will design, develop, and deploy AI-powered solutions and platform modernizations that simplify the healthcare experience for Medicare-eligible individuals. This role drives technical strategy, program roadmaps, and execution plans while ensuring scalable, enterprise-compliant technology solutions. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Requirements
- Bachelor's degree or 4+ years of equivalent technology or business systems analysis experience
- 6+ years of experience leading enterprise technology, product, program management, digital transformation, data, or analytics initiatives
- 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
- 4+ years of experience managing large-scale technology, digital products, platform modernization, analytics, or AI-enabled business programs
- 3+ years of experience delivering complex cross-functional initiatives involving product, engineering, architecture, operations, and business stakeholders
- 3+ years of experience developing roadmaps, business cases, governance processes, and execution plans
- 2+ years of experience managing budgets, resource planning, forecasting, vendor relationships, and executive communications
- 2+ years of experience partnering with engineering, architecture, data, and AI teams to design and deliver technology solutions
Nice To Haves
- Advanced degree (e.g., Master’s degree or MBA) in Computer Science, Information Systems, Business Administration, or a related field
- Experience in Medicare Advantage, Medicare Part D, or health plan operations within the healthcare/payer space
- Professional Agile/Scrum certification (e.g., SAFe Agilist, SPC, CSPO, or PMP)
- Experience with cloud platforms (e.g., AWS, Azure) and enterprise AI/ML deployment frameworks or workflow automation tools
Responsibilities
- Lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery
- Design, develop, and deploy AI-powered solutions and automations to address complex business challenges with an emphasis on responsible AI use
- Define product and program roadmaps, delivery plans, success metrics, budgets, and resource strategies
- Partner with business, product, engineering, architecture, and operations teams to deliver scalable technology solutions
- Manage program financials, business cases, forecasting, vendor relationships, and executive reporting
- Drive requirements gathering, stakeholder alignment, prioritization, and delivery planning
- Oversee program execution, dependency management, release planning, and operational readiness
- Collaborate with AI, data science, and engineering teams to deliver AI-enabled business capabilities, evaluate emerging trends, and inform strategic solution design
- Partner with technology and governance teams to ensure solutions meet security, compliance, and operational standards
- Lead organizational change management and technology adoption efforts to maximize business value while mentoring cross-functional teams
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Principal
